BSS: B2B Portal, Quote, Net 30 , 116 条评论
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We had a fantastic experience working with the B2B Portal team. They successfully tailored our checkout process and implemented necessary modifications to improve our store's performance. Their responsiveness was impressive as they promptly addressed our queries and completed all required tasks in a timely manner. We are extremely satisfied with our overall experience, and the app itself functions flawlessly.
Thank you for your glowing review!
We are delighted to hear that you had such a positive experience working with the B2B Portal team and that you are satisfied with your overall experience.
We are thankful that you took the time to provide us with this feedback.
best experience. Had issue with some features and they have solved each and every request i asked.
Thank you so much for your 5 star rating!
We are delighted to hear that you had an overall positive experience and that we were able to resolve every request you made. It's our priority to ensure all of our customers have the best experience possible. We really appreciate your business and your review!
you cannot do anything with the free trial. thats a joke. looking for a replacement for app that we have but obviously this will not help us figure it out.
Hi there,
This is Jonas - Customer Support Lead from BSS Commerce. On behalf of the team, I'm so sorry for the inconvenience that you are facing with our app.
However, there seems to be some misunderstanding here regarding our app's trial period. Kindly understand that our trial will only be available if you subscribe for a plan. For example, if you subscribe for the Advanced Plan, you will have 14-day free trial and have access to features included in that plan.
In this case, hopefully you can give us another chance by re-installing the app so that we can help you with the setup and revise your experience with our app. Our team is eager to assist you much further to make use of the app for your business.
Looking forward to hearing from you again very soon!
great customer service. Jennie P in particular has always been there to help!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Easy to use and amazing support from Jena and her team! We're very happy with the way everything was handled and the onboarding process.
Thank you for your 5 star rating!
We are thrilled to hear that you had an easy and amazing experience with our support team. It is our goal to make the process as smooth and enjoyable as possible for our customers.
We are delighted that we were able to meet your expectations!
Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app.
She was able to help me troubleshoot the Net Terms feature and help recommend solutions for the challenges that I faced.
Thank you so much for your 5-star rating!
We are glad to learn that our agent's assistance during your trial period was helpful, prompt, and knowledgeable. We will ensure to continue to provide our customers with such exemplary service.
Thank you again!
Very easy to use, customer service - EMMA is also very patient, their team will try their best to solve the problem for us. highly recommended！！！
Thank you so much for your 5-star rating!
We are delighted to hear that you found our platform very easy to use and appreciate your positive comments about our customer service. Thank you for your kind words and for highly recommending us.
Super service du support technique.
June c'est occupé de mon problème et le tout c'est régler super facilement.
Merci.
Merci beaucoup pour votre évaluation de cinq étoiles ! Nous sommes très heureux que June ait pu résoudre votre problème si facilement. Nous sommes ravis que vous soyez si satisfait de notre service à la clientèle et nous apprécions vraiment votre opinion !
outstanding customer service
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Big thumb up to the app, the developer team - tech guys (Leorio) and the assistance (Steph) which are always very kind and able to help you. Great work guys
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!