BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Recenze (821)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
2. říjen 2024

Great app for B2B and for „BOGO“ (Buy one, get one). Very responsive support, especially Jonas. I highly recommend this app.

raumbox
Německo
Doba používání aplikace: 7 měsíci
Vývojář BSS Commerce B2B odpověděl 4. říjen 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

21. srpen 2024

Support funktioniert gut. Jolie konnte bisher in den meisten Fällen relativ zügig helfen. Wird aber auch gebraucht, da doch einige Dinge noch speziell auf den Shop angepasst werden müssen.

Offroad Manufaktur Shop
Německo
Doba používání aplikace: Asi rokem
Vývojář BSS Commerce B2B odpověděl 23. srpen 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

17. srpen 2024

App works as advertised but what makes it stand out above the rest is the level of customer service. Jonas has been so much help throughout the process of setting up customer registration forms and the rest of it.

Capitalcliff Ltd
Spojené království
Doba používání aplikace: 22 dny
Datum úprav: 6. květen 2024

Always very responsive to add ant additional features or customise others. Very happy with them all.

ThailandSnus.com
Thajsko
Doba používání aplikace: 9 měsíci
Vývojář BSS Commerce B2B odpověděl 6. září 2023

Thank you so much for your 5-star rating!

We're so glad that you had a positive experience with our agent and that everything worked just how you wanted it from day one.

We appreciate your feedback.

19. duben 2024

The team have been brilliant from start to finish. They helped us quickly and effectively.
Many thanks

Villager Jim Trade
Spojené království
Doba používání aplikace: Asi 2 měsíci
17. duben 2024

The customer service is really great and endeavours to answer all questions and help you quickly. The app sometimes rounds the prices a bit strangely. But I can recommed 10/10

Ccell Supply Europe
Německo
Doba používání aplikace: Asi měsícem
16. duben 2024

I am extremely satisfied with the excellent service provided by Emma and Jonas from B2B. They have resolved all my doubts, helped me install the app on my store, and I am completely satisfied with the responses and attention they have provided. Highly recommended!

Gaon Store
Mexiko
Doba používání aplikace: 12 dny
19. březen 2024

Amazing support staff! Fixed the issues straight away and answer questions very quickly, brilliant app for my wholesale business! Thank you

Collect & Display | Wholesale
Spojené království
Doba používání aplikace: 24 dny
Vývojář BSS Commerce B2B odpověděl 22. březen 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

11. březen 2024

Great service, very useful and kind.

BeBe Bold Europe
Francie
Doba používání aplikace: 14 dny
23. leden 2024

"I recommend this app. I had issues with it, but they were promptly and seriously by the app developer."

Bena
Nizozemsko
Doba používání aplikace: 9 měsíci
18. leden 2024

Excellent support.

cigtrus.com
Spojené státy
Doba používání aplikace: 29 dny
Vývojář BSS Commerce B2B odpověděl 21. leden 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

16. leden 2024

My Store
Singapur
Doba používání aplikace: 5 dny
Vývojář BSS Commerce B2B odpověděl 21. leden 2024

Thank you so much for such a valuable review.

However, since you left a 4-start review, it seems like you haven't been 100% satisfied with our app. Could you provide us some more feedback so that we can assist much further and help to revise your experience?

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

21. prosinec 2023

Easy way to make our store selling for B2B, we recommend it !

COTTON DIVISION - PARIS 2024
Francie
Doba používání aplikace: 2 měsíci
Vývojář BSS Commerce B2B odpověděl 25. prosinec 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

30. listopad 2023

i am fully satisfied with Jocelyn.

Shopperr
Indie
Doba používání aplikace: 2 dny
Vývojář BSS Commerce B2B odpověděl 6. prosinec 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

27. listopad 2023

Dealing with our theme was like navigating a labyrinth in the dark, but Emma and her squad of tech wizards at the support team turned on the lights for us. They tackled our peculiar challenges with the finesse of a cat burglar, swift, efficient, and so smooth that we barely had to lift a finger. And let's talk about their B2B/Wholesale Solutions - it's like finding a treasure trove in the world of Shopify. We're currently just skimming the surface of this feature goldmine because, let's face it, our business model is as straightforward as a drag race. But, boy oh boy, the customization options are like an all-you-can-eat buffet, waiting for us to pile our plate if we ever crave more complexity. Bottom line: Phenomenal products, stellar team. They're not just recommended; they're like that secret ingredient you never knew your business recipe needed.

Tranquility Hemp
Spojené státy
Doba používání aplikace: 13 dny
Vývojář BSS Commerce B2B odpověděl 30. listopad 2023

Thank you so much for your 5 star rating!

We are truly grateful and pleased to hear how well our team and products worked for you. Your kind words and appreciation mean a lot to us and help motivate us on a daily basis. We look forward to continuing to be your go-to source for all your B2B/Wholesale Solutions needs!

21. listopad 2023

Emma has been wonderful to work with. The app has all the functions I was looking for. A few minor fixes needed to be done but the team took care of it immediately

BulkCustomTumblers
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář BSS Commerce B2B odpověděl 23. listopad 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that you've been pleased with Emma's help and that the app had all the functions you needed. We highly value customer satisfaction and appreciate you choosing to work with us. We're glad that we were able to take care of your minor fixes in a timely manner.

Thank you for your continued support!

9. listopad 2023

Questa app ha superato le mie aspettative! L'eccezionale servizio clienti di June e le prestazioni impeccabili dell'app Shopify lo rendono un must. Altamente raccomandato!

GHOSTBUSCLUB
Itálie
Doba používání aplikace: Asi měsícem
Vývojář BSS Commerce B2B odpověděl 13. listopad 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

5. listopad 2023

I have found this app to be extremely useful in implementing different pricing for various customer groups. The development team was very helpful in assisting me with the installation, and the customer service representatives have been exceptionally friendly and responsive. In particular, I'd like to express my sincere gratitude to Emma for her outstanding patience and support, as well as to her colleagues. Thank you!

Velotric-development
Spojené státy
Doba používání aplikace: 5 dny
Vývojář BSS Commerce B2B odpověděl 10. listopad 2023

Thank you so much for your 5 star rating!

We are thrilled that you found our app to be useful and that our installation team and customer service representatives have been friendly and responsive. We are particularly grateful for your kind words about Emma and the team's dedication and support.

We appreciate your review and all the positive feedback!

27. říjen 2023

I needed help customizing my theme with a new price rule and the B2B/Wholesale support team helped me very quickly and very well. I'm really extremely satisfied with the service and the product! Thank you Jocelyn and team!

VFG VON UND FÜR GEBÄUDETECHNIKER GmbH
Švýcarsko
Doba používání aplikace: Asi 2 měsíci
16. říjen 2023

All my requirements are fulfilled with this app, and support is also very good and communicative.

My Store
Indie
Doba používání aplikace: 3 dny
9. říjen 2023

Wonderfully made app. Helpful for wholesalers like ourselves. Lots more optionality than most of their competitors. They also have a reasonably lengthy free trial to try their app out with.

FishingQuality.com
Spojené státy
Doba používání aplikace: 17 dny
7. září 2023

Glitz Your Life
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář BSS Commerce B2B odpověděl 8. září 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

4. září 2023

High Group Limited
Nový Zéland
Doba používání aplikace: Asi měsícem
Vývojář BSS Commerce B2B odpověděl 6. září 2023

Thank you for your 5-star rating!

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

21. srpen 2023

This app is great and has many smart tools.
June from the support team helped me with all my questions.
I can recommend this app to anyone who wants helpful support and a very comprehensive app.

Elevated Enterprises
Česko
Doba používání aplikace: 7 dny
Vývojář BSS Commerce B2B odpověděl 31. srpen 2023

Thank you so much for your 5-star rating!

We are so pleased to hear how much you appreciate the smart tools and comprehensive app. It is wonderful to hear that our support agent was so helpful and accommodating.

We really appreciate your recommendation!

18. srpen 2023

great functions and very supportive from the customer sales team. they always take my enquiry as priority and I can be relax untill it is fixed

ASE Technology
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář BSS Commerce B2B odpověděl 22. srpen 2023

Thank you for your 5 star rating!

We are thrilled to hear that you appreciate the great features of our product and the excellent customer service from our team. It is our priority to ensure that your inquiries are addressed and that you can remain worry-free until all issues are resolved. We appreciate your positive feedback and are always looking for ways to further improve.

Thank you for being a valued customer.

17. srpen 2023

I am happy with this apps capability on setting up wholesaler accounts log in and the pricing setting up with quantity tier purchase discounts. The support team are are so responsive so solving my issue. Emma helping me alot in solving all the issue and she will keep me update the issue solving status all the time. Thanks whole developer team

Eagle Treats
Spojené státy
Doba používání aplikace: 22 dny
Vývojář BSS Commerce B2B odpověděl 22. srpen 2023

Thank you for the 5 star rating!

We are very pleased that you are happy with this app and that you find the capabilities on setting up wholesaler accounts and the pricing setup with quantity discounts helpful. We appreciate your kind words about our support team and we are glad the issues you were facing were resolved to your satisfaction.

We are thankful for your positive feedback and we are honored to have you as one of our customers. Thank you!

16. srpen 2023

Just had contact with B2B/Wholesale Solution due to a compatibility problem. They were prompt in answering and within 24 hours they had solved the problem. Thumbs up. That was fast

VisionLine
Dánsko
Doba používání aplikace: 24 hodinami
Vývojář BSS Commerce B2B odpověděl 18. srpen 2023

Thank you so much for your 5-star rating!

We are thrilled that you had such a great experience with B2B/Wholesale Solution and had your problem resolved within 24 hours. We are committed to providing our customers with the best and fastest service possible.

We appreciate your support!

16. srpen 2023

What a customer support and experience
replied in less than one minute and did not leave the chat till solving the issue
with such high level of dedication and support , definitely I will recommend them

Distoz
Austrálie
Doba používání aplikace: 5 měsíci
Vývojář BSS Commerce B2B odpověděl 18. srpen 2023

Thank you so much for your 5-star rating!

We're so pleased that we could resolve your issue quickly and our customer support was able to help you with such dedication and support. We truly appreciate your recommendation and always strive to provide excellent service!

26. červenec 2023

App is user-friendly and practical for daily task management. Its intuitive functionality allows for efficient organization. Jolie's integration adds a touch of elegance and simplicity.

Oricare B2B
Rumunsko
Doba používání aplikace: 7 dny
Vývojář BSS Commerce B2B odpověděl 7. srpen 2023

Thank you so much for your 5 star rating!

We are delighted that you have found our app user-friendly and practical for daily task management, with intuitive functionality and elegant and simple integration.

We appreciate your support.

17. červenec 2023

The team at BSS Commerce have been the absolute best at helping us get set up with our new B2B store functionalities. Their apps are quite comprehensive but they are always on hand to assist in customizing the look of their widgets, any questions or concerns you might have and of course the app set up itself if anything seems a bit too tricky.

They are very responsive and friendly, which is why we will always choose them over others on the market.

Thanks for being there for us guys!

EL & aA

andAndrea Wholesale
Spojené arabské emiráty
Doba používání aplikace: Asi měsícem
Vývojář BSS Commerce B2B odpověděl 24. červenec 2023

Thank you so much for your 5-star rating!

We are so pleased that you have been satisfied with the services provided by BSS Commerce and all the help they have given to you. We are committed to providing excellent service and being there for our customers. We are always grateful to hear how happy our customers are, and your kind words mean a lot to us.

Thanks again!

6. červenec 2023

I worked with an agent called Emma and she was so helpful and resolved all the issues I raised. She even worked beyond her closing hours to urgently respond to my queries.

She promised to get in touch the following day and she did. She also stayed to ensure all my issues were resolved while also providing guidance on things I needed to change to see value.

SFH Access
Nigérie
Doba používání aplikace: 24 hodinami
Vývojář BSS Commerce B2B odpověděl 6. červenec 2023

Thank you so much for your 5 star rating!

We appreciate your wonderful feedback about our agent. It is so great to hear that your experience with her was so positive and that she went above and beyond to make sure your needs were met. We are so happy that the agent was able to resolve all the issues you raised and provide you with the guidance that you needed.

Thanks again for your supportive review!

14. červen 2023

This is the perfect App when it comes to B2B Wholesale. The support is amazing. They answer within Minutes and can even fix issues remotely via shop access.

Well worth the money!

I wholeheartedly recommend this app for any wholesale business.

Railshop
Rakousko
Doba používání aplikace: 14 dny
Vývojář BSS Commerce B2B odpověděl 15. červen 2023

Thank you so much for your 5 star rating and your kind words about our app.

It means a lot to us that you found that This is the perfect App when it comes to B2B Wholesale and that the support is amazing. We are delighted you found the app to be well worth the money and would recommend it for other wholesale businesses.

Thank you again!

8. červen 2023

I like very much this b2b app for my wholesale business and hope it will helpful to grow. I am new for this app but hoping to get more idea. Till now I am fully satisfied with this app and also customer service is great.

kanchancashmere
Nepál
Doba používání aplikace: 2 měsíci
Vývojář BSS Commerce B2B odpověděl 15. červen 2023

Thank you for your rating!

We're thrilled that you like the B2B app and hope it helps your business grow. We appreciate your positive feedback and value your satisfaction with the app and customer service. Thank you for trying us out!

30. květen 2023

I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!

Absinthia's Bottled Spirits
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář BSS Commerce B2B odpověděl 7. červen 2023

Thank you so much for your 5 star rating!

We are thrilled that our customer service team was able to provide you with the help needed to easily set up your wholesale order form. We appreciate that you found them to be responsive and that everything is working as you expected.

22. květen 2023

Changing from using a previous wholesale app, the functionality of this app is something we are really looking forward to providing a great experience for our customers. The help and response to question in getting this changed over and set up has been first class.

AMA Sports
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář BSS Commerce B2B odpověděl 29. květen 2023

Thank you so much for your 5-star rating! We are so pleased that the functionality of our app has been a great experience for our customers and that you have had first class help and response to your questions in getting setup. It's always our aim to provide the best service possible!

22. květen 2023

Perfect support, we only need a small part of this plugin and for this reason its little bit more pricey. But I have not found an alternative, so Im giving 5 stars

MJakes.com
Česko
Doba používání aplikace: Asi 2 měsíci
Vývojář BSS Commerce B2B odpověděl 22. květen 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you find our plugin to be of great support, and that it is worth the higher price than alternatives you may have looked at. We are so grateful for your support and recognition.

11. květen 2023

The best customer support I have come across ever. They are so quick to respond and action the changes we needed for our B2B site. 10/10 customer service. Many thanks from Team Gibsons Games

Gibsons B2B
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář BSS Commerce B2B odpověděl 16. květen 2023

Thank you for providing us with the 5-star rating and for your kind words!

We are glad to hear that you had the best customer support experience ever and that our quick response and action have met your requirements. We are grateful for your appreciation of our customer service.

Thank you, Team Gibsons Games!

Datum úprav: 4. květen 2023

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Alchemic Gaming Supplies
Kanada
Doba používání aplikace: Asi 23 hodinami
Vývojář BSS Commerce B2B odpověděl 10. květen 2023

Thank you so much for your positive 5-star review! We are so glad to hear that you had a great experience with our team. We are always striving to provide the best customer experience and are glad to hear that your experience was a positive one. Thank you again and we look forward to serving you in the future!

26. duben 2023

does what it says and support is fast, professional and efficient. Will be looking at their other apps

Goodie Pantry
Hongkong – ZAO Číny
Doba používání aplikace: Asi 24 hodinami
Vývojář BSS Commerce B2B odpověděl 27. duben 2023

Thank you very much for your wonderful 5-star rating. We are thrilled to hear you had a great experience with our product. We are pleased it does what it says and that you found the support fast, professional and efficient. We truly appreciate your positive feedback. Thank you for your support.

20. duben 2023

Awesome customer service, very responsive. Jolie Nguyen and our dev Dao Van Phu were very helpful and made sure to answer all of our questions!

Foreside Home & Garden Wholesale
Spojené státy
Doba používání aplikace: 16 dny
Vývojář BSS Commerce B2B odpověděl 27. duben 2023

Thank you so much for your 5 star rating! We are so happy to hear that you had an awesome experience with our customer service in which they were very helpful and answered all of your questions!

20. duben 2023

Great app, and great service! I strongly recommend it. Emma and the tech guy are enthusiastic and professional. Love love love.

DeerValley Direct
Spojené státy
Doba používání aplikace: 6 dny
Vývojář BSS Commerce B2B odpověděl 25. duben 2023

Thank you so much for your 5-star rating! We really appreciate your positive feedback about the great app and fantastic service! We love hearing that our agent and the tech guy are enthusiastic and professional – it’s always great to hear that our team is providing excellent support. Thanks again!

14. duben 2023

The app seems to work well so far. And the support is really helpful. I'm looking forward to seeing how the app performs when our website goes live.

GrnBrd
Austrálie
Doba používání aplikace: Asi měsícem
6. duben 2023

I recently had the opportunity to try out an app that provides a comprehensive B2B solution, and I must say that I was thoroughly impressed with the service that was provided.

Proxidispro
Francie
Doba používání aplikace: 14 dny
Vývojář BSS Commerce B2B odpověděl 11. duben 2023

Thank you so much for your kind words and your 5-star rating! We're very pleased to hear that you enjoyed the app, and that it provided a comprehensive B2B solution. Your support means a lot to us, and we are grateful!

31. březen 2023

I had this app for quite a while but I decided to uninstall it because I was not getting use out of it and basically I could not justify the $50 monthly subscription. I uninstalled it and since then they continue to charge me the $50 a month. I reached out to Shopify support and they created a ticket. I didn't hear back. Another month goes by and they charge me again! I reached out to Shopify support again and they created a second ticket. Finally Joy Nguyen reaches out to me via email and he states that I am not entitled to a refund. Even though in his email he states that merchants are required to uninstall the app if they want to discontinue the service. I am not sure why Shopify allows foreign countries to offer apps to American companies without vetting them first. This is very concerning.

Graciano Ltd. Co.
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář BSS Commerce B2B odpověděl 2. duben 2023

Thank you for sharing your experience. We apologize for the delay in responding and for not providing the service that you expected. We take these kinds of matters seriously and we will be sure to review and address the issues that you highlighted.

However, kindly understand that this is subscription so the system will auto-charge you on monthly-bill. If you have already stepped on the new billing cycle, the system will for sure charge your for the billing of that 30-day no matter when you cancel or remove the app. Also, we have reached out to you regarding the situation.

Once again, we apologize and thank you for your feedback.

Datum úprav: 29. březen 2023

Me han ayudado Jennie y al técnico Duc Nguyen Van, me han solucionado un problema en menos de 24 horas y todo muy bien. Me han modificado la plantilla para que los clientes mayoristas puedan ver los precios personalizados en la página de la tienda. Ya se estaban quejando porque no veian los precios reducidos. Asique en menos de 24 horas el tecnico Duc y Jennie me han ayudado. Me toca traducirlo al ingles pero de todas formas nos entendemos con el traductor de google.
Actualización: no me resuelven los problemas, además tardan más de 24 horas en contestar, en españa resuelven las cosas a las 9 de la mañana y luego desaparecen 24 horas

Jennie and the technician Duc Nguyen Van have helped me, they have solved a problem in less than 24 hours and everything is fine. I have modified the template so that wholesale customers can see custom prices on the store page. They were already complaining because they did not see the reduced prices. So in less than 24 hours the technician Duc and Jennie have helped me. I have to translate it into English but we still don't understand with the google translator.
Update: they do not solve my problems, they also take more than 24 hours to answer, in Spain they solve things at 9 in the morning and then they disappear for 24 hours

Actualización: han solucionado todo hasta el limite de lo que ellos puede, intentan ayudarte en lo máximo posible,todo funcionó rápido al dejarle una reseña negativa, pero era necesario para poder mejorar nuestra web

Natural Esential
Španělsko
Doba používání aplikace: 8 dny
Vývojář BSS Commerce B2B odpověděl 27. březen 2023

A great thanks from Jennie and the team for the update.

If you might have any other concerns, don’t forget to reach the team at sales@bsscommerce.com and we will be right there.

Take care!

27. březen 2023

Firstly the support is really great. Jena Nguyen in particular has been very helpful in assisting us with our B2B-setup. She is very thoughtful with great attention to detail.
We have been able to resolve all our queries so far and the response from the support team has been quick! The app itself is easy to use and understand. I recommend this solution to any business wanting to build their site with B2B functionality while not being able to afford the Shopify Plus plan.

Svea Medical
Švédsko
Doba používání aplikace: 4 měsíci
Vývojář BSS Commerce B2B odpověděl 29. březen 2023

Thank you so much for your 5 star rating and kind words! We truly appreciate your positive feedback and are delighted to hear that our support team has been helpful and attentive to your needs. We are glad that the app and its features have been so easy to use, and we thank you for your recommendation.

16. březen 2023

Excellent service Emma and Lê Trung Đông was amazing, helped getting the plugin to work, and did it fast and professional

Odex Denmark
Dánsko
Doba používání aplikace: Asi 2 měsíci
Vývojář BSS Commerce B2B odpověděl 17. březen 2023

Thank you so much for your kind words! We're very pleased to hear that our agents have provided you with such excellent service. We're glad we could help you get the plugin working quickly and professionally. |

Datum úprav: 16. březen 2023

Great Support! Emma helped us with questions regarding technical or functional issues.

The app works very robustly. We haven't had any outages or annoying bugs that leads to a loss of revenue. Instead, we can rely on this app.

We are also using the "Hide Prices"-App as an excellent complement to this app

special thanks to Emma and the technicians Nguyen Tien Hau, Dao Van Phu and Cao Xuan Cuong

Thanks a lot!

letterpoetry-karten
Německo
Doba používání aplikace: 20 dny
Vývojář BSS Commerce B2B odpověděl 15. březen 2023

Thank you so much for your 5 star rating! We really appreciate your kind words about our agent's helpfulness in resolving your technical and functional issues. Your support is greatly appreciated.

15. březen 2023

Thank you Emma for your support ! Your answer and indeas were accurate, meaningful and fast ! Happy to work with you

omerjmc
Francie
Doba používání aplikace: 24 hodinami
Vývojář BSS Commerce B2B odpověděl 17. březen 2023

Thank you so much for your 5-star rating! Your constructive feedback and positive response are invaluable to our team. It is always a pleasure to have the chance to work with you.

Datum úprav: 7. březen 2023

OMG Emma and the team were awesome in helping me setup the 3 apps that worked together to bring the settings that i needed to the webpage. Not only did Emma help with the app settings but also helped with shopify settings in regards to how they interacted with the app. I recommend these apps to anyone who needs custom B2B solutions so that their customers interactions can work in a specific way. The customer service is so amazing they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.
The features on this app are awesome, they seem to fit in well with the features in the other apps and all work together to complete their purpose, I needed custom features for my new website and the team really worked hard to make the apps fit into my requirements, changing around shopify presets and code for me as well, etc. I was greatly helped by Emma and the technician (Nguyen Tien Hau) who communicated in an excellent manner, they understood what I needed and with minimal explanantion they fixed my issues. I tried to download other B2B apps prior to finding these and they had useless features that made using them very hard, I highly rate these B2B apps.

Retro Plants
Austrálie
Doba používání aplikace: 4 dny
Vývojář BSS Commerce B2B odpověděl 9. březen 2023

Thank you so much for the 5-star rating! We are so happy to hear that you found our customer service that amazing, and that you're pleased with the features, flexibility, and compatibility of our B2B apps. We really appreciate your recommendation to others who may have similar needs. We'll be sure to let Emma and Nguyen Tien Hau know that their hard work was noticed!