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This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix.
I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
First thing to say is the team support, exellent work to June Nguyen - my representative. See keep me in touch very well.
And for the app, this is the B2B app that we need. B2B/Wholesale Solution app is excellent for stores targeting B2B & B2C customers. B2B/Wholesale app is customizable with fast and dedicated support. I promise you that you will not be disappointed when working with the BSS Commerce team. There is some incompatibility that we are facing with the collection pages and product pages but the team has done an amazing job on these pages. Big thank to dev Anh Duc Tran and Bui Thanh Phong who quickly solved the problem. I have problem with the Order Limits warning from our side but June Nguyen and the team has provide a great alternative solution for us. Good job!
Thank you so much for your 5 star rating! We appreciate you taking the time to share your experience working with us. We are thrilled to hear that our B2B/Wholesale Solution app has been beneficial for your store and that our team members have provided you with excellent customer service and support. We are thankful for your kind words and that you find the app customizable with fast, dedicated support. We will continue to strive to provide you with the best service.
Merci pour votre aide, ainsi que pour votre patience. Grace à vous le problème a été résolu. Merci beaucoup Team Kaszer
Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!
Thank you so much for your 5-star rating!
We really appreciate your positive feedback on our very professional and responsive customer service. We are so glad that we were able to help you with your set up and that you would highly recommend our app!
Thank you for your kind words and support! :)
I have found this app really easy to use and a great solution compared to the Shopify upgrade.
We have used the wholesale registration form which is really helpful as we are a business who sells B2B and B2C so required the 2 different sections. We are also able to manually approve wholesale users which is what we prefer.
We have used the Custom Pricing rules to upload our different pricing tiers for different users which has been a great solution for our requirements.
Every time I have needed assistance the technical team have assisted me quickly and followed up to ensure I have been able to set everything up as required. Thank you to the technical team (Nguyen Quoc Cuong, Nguyen Ngoc Hai, Nguyen Van Huan) who have all worked really hard in providing me very fast support, and Jonas who has been contacting me promptly via email to assist me.
Thank you so much for your 5 star rating! We are so pleased to hear that you have found our app user-friendly and a great solution compared to the Shopify upgrade. We really appreciate your kind words and proud of our technical team (Nguyen Quoc Cuong, Nguyen Ngoc Hai, Nguyen Van Huan) for their hard work in providing you with prompt and swift support. We are glad that you have found our custom pricing rules to be a great solution for your requirements. Thanks again for your feedback!
App is exceptional for stores targeting b2b & b2c customers. App is customisable with super fast support. Highly recommended.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.
Thank you so much for your 5 star rating and kind words!
We are so delighted to hear that our agent was both fast and professional in providing the support you needed. Your positive feedback is truly appreciated.
Thanks to their customer support this app works great for us. I really appreciate June and co. direct and quick responses. :)
Thank you so much for your 5-star rating!
We are delighted that our agents' direct and quick responses are making our app work great for you.
We appreciate your kind words!
Buena aplicación para fijar precios minimos de compra para mayoristas. Buena atención del soporte técnico
Great app and EXCELLENT customer service from the support team. I highly recommend this app for any B2B/Wholesaler Shopify stores.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Regards,
BSS Team.