
BSS: B2B & Wholesale Solution
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Anmeldelser (938)
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Efter bedømmelse
I have just installed this app and the customisation process has been very smooth. Emma has been fantastic, answering my requests very quickly and understanding my needs.
I have used other wholesale apps in the past which were either complicated or had a poor customer service so I can compare!
I really recommend it.
This is a great Wholesale app. The support team is extremely helpful and has solved any issue and answered every question in a timely manner. They are very nice and patient, especially if you are new to the process. Emma was super sweet and helpful. She even offered to check my settings and then gave me some helpful tips to improve our customers' experiences.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at " ...
Excellent service and help when needed.
EXTREMELY UNHELPFUL SUPPORT TEAM -
Update as of 3/20/25
It almost feels like a prank how they are avoiding to help you after you ask them for something, at 1am they email you saying '' do you really confirm this action?'' and when you confirm it they say they can't do it.
They spam your email at 1 in the morning saying they can't help you
because it's their lunchtime. They beg for reviews, this ...
Excellent support, they are concerned about solving any problem and adapting to the needs of each client. Very positive.
I had an excellent experience with Mida! They helped me install the app quickly and smoothly. Their support was top-notch—friendly, knowledgeable, and very responsive. I truly appreciate their patience and professionalism. Highly recommend their service!
Jonas was a great help. I am not too tech savy but he was very patient and understanding when I was not able to install the app. Thank you for your support. :) 10/10 for customer service!
Excellent support team, Jonas is the best! He solves all problems and helps in everything! Great app! We are very satisfied! I highly recommend it!
The app works exactly as it should and has been a great addition to our B2B operations. Support was excellent—Jonas, in particular, was incredibly helpful and responsive. Highly recommended!
Our store isn't compatible with the app and they weren't willing to help us unless we uninstalled other apps we currently use (we are unable to uninstall those apps). We paid $50 for the app, had it less than 24 hours, and they refused to refund us. We really wanted to work with the development team to make this app work for us, but it is unfortunate they were not willing to issue a refund.