Anmeldelser (854)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
9. marts 2023

Ich habe vor kurzem begonnen, die B2B/Wholesale Solution-App im Shopify App Store zu verwenden, um bestimmten Kunden in meinem Shop Großhandelspreise anzubieten, und ich muss sagen, dass ich von der Funktionalität und dem Kundensupport der App äußerst beeindruckt bin.

Eine der Funktionen, die ich sehr schätze, ist die Steueranzeigefunktion, mit der ich meine Großhandelskunden ganz einfach von der Mehrwertsteuer befreien kann. Dadurch habe ich viel Zeit und Ärger gespart, und ich weiß, dass meine Kunden die genaue Preisgestaltung zu schätzen wissen.

Aber was diese App wirklich auszeichnet, ist der Kundensupport. June Nguyen, meine Unterstützerin, war während des gesamten Prozesses unglaublich hilfreich. Sie ist immer verfügbar, um meine Fragen zu beantworten und alle auftretenden Probleme zu lösen. Die Techniker Cuong Nguyen Quoc und Dong Le Trung sind ebenfalls großartig. Sie sind immer zur Stelle, um bei allen auftretenden technischen Problemen zu helfen, und sie kennen sich mit der Funktionalität der App sehr gut aus.

Der einzige Bereich, in dem sich die App meiner Meinung nach verbessern könnte, ist die Leistung von JSS (JavaScript Services). Obwohl es kein großes Problem ist, habe ich festgestellt, dass die App auf dem Server etwas schwer sein kann, was die Ladezeiten der Seiten verlangsamen kann. Wenn das Team einen Weg finden könnte, das JSS zu optimieren und etwas leichter zu machen, wäre das eine große Verbesserung.

Ehrlich gesagt kann ich die B2B/Wholesale Solution App jedem wärmstens empfehlen, der nach einer zuverlässigen und funktionsreichen Lösung für Großhandelspreise sucht. Mit exzellentem Kundensupport und einer Vielzahl nützlicher Funktionen ist es definitiv eine der besten Apps im Shopify App Store.

Dschinni Shisha
Tyskland
5 måneder bruger appen
BSS Commerce svarede 15. marts 2023

Thank you so much for your 5-star rating! We are glad to have received your positive feedback and so pleased to hear that you are finding our features and customer support to be top-notch. We also appreciate you taking the time to share your insights regarding JSS as this helps us strive to continuously improve the app experience for all of our users. Thanks again for your amazing review - it means a lot to us!

Redigeret 7. december 2022

So far this app sits well above all of the B2B/Wholesale Apps that I have seen or used. The functionality for the price is cheaper and the layout/design is better. The best thing is the support - Joy got back to me right away and was very helpful and Hoang Van Luan was super quick on fixes

canterburynorthamerica
Canada
5 måneder bruger appen
BSS Commerce svarede 12. december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

6. november 2023

Super! it saved me! The only one that worked for my purposes of selling B2B in Europe! Customer service top!

Monkey Hands Srl
Italien
4 måneder bruger appen
BSS Commerce svarede 10. november 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

10. oktober 2023

I've been using this app for a few months now for my wholesale store and everything has been great. I've experienced little to no issues and when I have had any confusion, their support staff answers promptly and efficiently. I would happily recommend this for anybody looking for functionality and customization to their store.

Crain of California
USA
4 måneder bruger appen
BSS Commerce svarede 16. oktober 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

14. juli 2021

We can more than just recommend this app. We have created price lists for wholesale customers and everything works just great. The app works on the simple principle of tagging customers, but it really thinks of everything and is super customizable. Customer support is very active and helpful. They even worked for weeks to program the feature we lacked, a specific minimum order quantity. If you're in trouble with the app, feel free to contact Stephanie, the most helpful customer support person I've ever met. Five stars out of five.

Dragonfly
Tjekkiet
4 måneder bruger appen
BSS Commerce svarede 24. august 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

28. maj 2021

Customer Service is great. We ran into a small issue with the app and they had the issue fixed within the next few days. The app has great features and is very useful for any business looking for B2B custom pricing on Shopify.

Oilmens Equipment Corp
USA
4 måneder bruger appen
22. maj 2023

We decided to use the B2B/Wholesale Solution App for our Shopify store to meet our client's specific requirements. Our client needed the ability to sell to B2B customers with different pricing and exclude VAT charges for them. This app fulfilled all the necessary criteria our client was seeking. Additionally, for the registration form, our client wanted B2B users to provide a valid EU VAT number along with other mandatory fields.

Thanks to this app, we were able to effectively utilize the same Shopify store for both B2C and B2B customers. However, we did encounter some issues during the setup process, which led us to reach out to the app's support team. We were pleasantly surprised by their exceptional responsiveness and prompt assistance. The support provided by this app's team was truly fantastic.

Valera
Schweiz
4 måneder bruger appen
BSS Commerce svarede 22. maj 2023

Thank you so much for leaving a 5 star rating for our B2B/Wholesale Solution App and for writing such a wonderful review.

We feel honored that the app was able to successfully meet all of your clients' requirements and that you were pleased with the prompt assistance provided by our support team. We really appreciate your kind words and feedback.

8. november 2021

This app allows us to use plenty of functionalities like custom prices based on customers. They even help us to provide specific customisations. Stephanie was dedicated to us on a daily basis to answer all our questions.

Aelia Duty Free Private Staff Sales
Frankrig
4 måneder bruger appen
BSS Commerce svarede 18. november 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

13. september 2022

Una atención excelente. Los técnicos me ayudaron en todo para poder poner en marcha mi web con esta aplicación. Impecable atención al cliente.

Bepapaia
Spanien
4 måneder bruger appen
25. august 2023

Jena was great at helping assist me with installing the rules I created and answering all my questions. She was great!

Christina Greene LLC
USA
4 måneder bruger appen
BSS Commerce svarede 31. august 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!