BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Anmeldelser (848)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
6. marts 2023

I wanted to take a moment to express my heartfelt thanks to Joy Nguyen, your amazing support agent, who made my experience with your app a truly pleasant one. Joy went above and beyond to ensure that all my queries and concerns were resolved promptly and effectively.
She was always friendly, approachable and patient, and took the time to understand my concerns and answer my questions in a clear and concise manner. Her expertise on the CSV file of custom price and other app features was truly impressive, and she went out of her way to make sure that I was satisfied with the solutions provided. I would also like to commend the rest of the BSS team for providing exceptional customer support. You have created a culture of excellence that is reflected in the way your team conducts itself, and this is something that should be celebrated and acknowledged. Overall, I am extremely pleased with the quality of support that I received from Joy and the Wholesale Solution team. I am confident that I made the right choice in choosing your app, and I will definitely recommend it to others who are looking for a reliable and user-friendly solution. Thank you again for everything, and please extend my gratitude to Joy and the rest of your team. I will definitely come to ask you again if I have further questions or concerns.

Ninoma
Japan
Cirka en måned bruger appen
BSS Commerce B2B svarede 29. marts 2023

Thank you so much for your kind words and your 5 star rating! We truly appreciate your feedback and are very happy that our agent was able to help you resolve your issues and answer your questions in a prompt and efficient manner. We take pride in providing the highest quality of customer service and it's great to see that reflected in your positive experience. We are grateful for your recommendation and look forward to welcoming you back if you need any further assistance in the future.

12. april 2024

BSS Commerce has must have apps for B2B stores.

We are a B2B company with 2 stores and after searching and trying other apps, came across their apps on the Shopify store and they have all the solutions we were looking for. From registration management of customers to order qty limits and even adding a customer order note field, they have it all.

They have a well-trained team of certified designers that can & will create/customize the apps to work flawlessly with your website. Jennie and her team customized 2 stores for us. In this day and age, it is impossible to get ahead as a business without the support of gurus like BSS Commerce standing behind you. The attention is fabulous, and the staff is superb.
I have already recommended BSS Commerce to several of my business colleagues & will continue to do so. They are and will remain my "web gurus" in the future to come. A big THANK YOU to them."

linen-o
Canada
Cirka en måned bruger appen
5. januar 2022

The app has been working great for us so far. We did run into a little issue, but Jonas and Dang NM were very quick to respond and fixed the issue within a few hours. Great app with great support!

BeeZ.nl
Holland (Nederlandene)
Cirka en måned bruger appen
BSS Commerce B2B svarede 6. januar 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

6. marts 2024

App does what it needs to, works great, the development team were helpful in implementing it into my theme.

Enable Lifecare
Australien
Cirka en måned bruger appen
17. april 2023

Tolles Tool sehr umfangreich , nützliche Funktionen - toller Support - schnelle Reaktion bei Chatten - alles perfekt!

TOUCH Sicherheitstechnik
Østrig
Cirka en måned bruger appen
BSS Commerce B2B svarede 19. april 2023

Thank you for your 5-star rating! We really appreciate you taking the time to share your positive experience. We're delighted to hear that you found our app to be very extensive and the functions to be both useful and great.
Also, we are happy to hear that support and response time when chatting was up to your expectations; it means a lot to us! Thank you!

11. maj 2023

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

L&C Cabinetry
USA
Cirka en måned bruger appen
BSS Commerce B2B svarede 16. maj 2023

Thank you so much for your 5-star rating and kind words about our customer service and our app!

We are so pleased to hear that you are happy with the performance and excellent support that our BSS Team provided. We are delighted to have earned your highly recommend!

29. maj 2023

The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.

JonasPhilippe
Sverige
Cirka en måned bruger appen
BSS Commerce B2B svarede 1. juni 2023

Thank you so much for your 5 star rating and kind words!

We are so delighted to hear that our agent was both fast and professional in providing the support you needed. Your positive feedback is truly appreciated.

Redigeret 25. oktober 2022

We are very happy with the app so far. Joy and Hoang Van Luan especially were a great help in supporting us during the set-up process and went far and beyond anything we could have expected. On the websites that I have so far managed, I have installed this program. I had a hard time handling issues, so I got in touch with the support staff, and Joy was a supporter who helped me amazingly. The whole team fixed all issues that I reported, from the VAT box, the custom price function to the order note. Every time I contacted them they all supported me well without any hesitation and tried to fullfill my requirement. The app nearly meets our own fulfillment and I have no doubt about that. Especially, Joy is one of the very helpful, friendly, and wonderful agent I have worked with. She really has made my day and I feel so so happy about what she has done to me. I also want to thank the dev Hoang Van Luan, a special tech expert, a master in solving everything and even set up the function for me to run smoothly at my site. I have no more words to say but just want to be thankful for everything for solving my problem quickly. Everytime I report the issue, they nearly fix it just within a day. Now that everything on my store is in order, maybe it will allow customers to order products efficiently so that we can boost sales. Thank you very much to Joy and the support staff once more! Amazing software!

Danisch Pur
Tyskland
Cirka en måned bruger appen
BSS Commerce B2B svarede 12. december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Redigeret 29. august 2022

The B2B Wholesale app is working great for our needs so far. The initial issues we had with installation were promptly solved by Josephine and her team. Thanks for all the help! We will reach out if we need some more assistance.

exileaudio
USA
Cirka en måned bruger appen
14. marts 2024

Awesome! An App That Has Pleasantly Surprised Me
5/5 stars

Since I started using this app on my website, I couldn't be more satisfied. It has exceeded all my expectations and has made my life easier in many ways.

The team behind the app:

Without a doubt, the greatest value of this application lies in its exceptional team. A group of highly qualified professionals, passionate about their work and always willing to offer the best customer service. Their commitment to user satisfaction is evident in every interaction and results in an impeccable user experience.

Amazing features:

The app has a wide variety of features, all of them very useful and easy to use. It has allowed me to improve the functionality and design of my website in a way I never would have imagined.

Amazing results:

Thanks to this app, I have managed to improve the user experience of my website and increase the number of visits. I am really surprised with the results I have obtained.

100% recommendation:

macseis
Spanien
Cirka en måned bruger appen