BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Anmeldelser (848)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
Redigeret 16. juli 2024

Prompt support and service

Telopea Beauty Supplies
Australien
10 måneder bruger appen
BSS Commerce B2B svarede 28. maj 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

Redigeret 6. maj 2022

Best APP for B2B it works smoothly on every feature and is really what we needed for our store. The support is amazing and really reliable. Thanks a lot to Emma and Nguyễn Văn Đông for the support and setting up the code for us. -
La migliore APP per B2B funziona senza problemi su ogni funzionalità ed è davvero ciò di cui avevamo bisogno per il nostro negozio. Il supporto è davvero affidabile. Grazie mille a Emma e Nguyễn Văn Đông per il supporto e per aver impostato il codice per noi.

GadgetMania-New
Italien
2 dage bruger appen
BSS Commerce B2B svarede 6. juni 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

10. august 2023

Jennie and the BSS team have been an amazing support in getting us up and running. This is now our second store where we use this App and we have been nothing but satisfied.

PieceMaker UK
Storbritannien
2 dage bruger appen
BSS Commerce B2B svarede 18. august 2023

Thank you so much for your rating!

We are delighted to have your support for both stores and we are glad that the BSS team has been able to provide you with excellent service. We will continue to strive for excellence and make sure our services remain outstanding.

Thank you again for your kind words.

12. april 2023

Works great. Support team is very helpful. Since I just started using this app, I will see how this goes.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
2 dage bruger appen
BSS Commerce B2B svarede 14. april 2023

Thank you so much for the 5 star rating! We are so glad that you are having a great experience with our app and support team, and we will continue to work hard to ensure that you continue to have a good experience with us.

13. oktober 2023

My highest Appreciation to the team, one of the best and timely support.
The understanding on the shopify and customer requirement is excellent.
I recommend this app 100% , you will not regret this decision.
They clearly know the boundaries and are focused on the area of expertise , if you need any additional feature beyond their scope would need an developer from your side to go around.

Skippi Ice Pops
Indien
2 dage bruger appen
BSS Commerce B2B svarede 16. oktober 2023

Thank you so much for your wonderful review and for your 5-star rating!

We are thrilled to hear that you appreciate our team's quick and excellent service, as well as our expertise in the Shopify platform. It's great to know that you'd recommend us and that you understand the boundary of our app.

Thank you again for the kind words!

12. maj 2023

June was very helpful and answered all my questions. The app is good to use and support is good. Many thanks

JMJ Catholic Products
Australien
2 dage bruger appen
BSS Commerce B2B svarede 16. maj 2023

Thank you so much for your 5-star rating!

We are so happy to hear that our agent was very helpful and answered all your questions. We strive to make the app as user-friendly as possible and your positive review means a lot to us! Thank you again for your support!

24. maj 2024

Excellent customer service!

Magne-Tech
USA
9 måneder bruger appen
BSS Commerce B2B svarede 28. maj 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

11. marts 2022

We are still onboarding the app, but so far it is working very great and plug and play. Hoa Xuan Duong, Pham Le Minh Tri and Jonas has been helping setting up the app and system. Great features and flexibility! :-).

TeeShoppen Erhverv
Danmark
2 dage bruger appen
BSS Commerce B2B svarede 13. marts 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

27. oktober 2023

This app is amazing! Very user friendly, many options, and great support!
I can recommend this app for everyone looking for a good B2B solution.

Frero Collective
USA
En dag bruger appen
20. juli 2023

Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.

Tuhi Stationery Ltd
New Zealand
Cirka en måned bruger appen
BSS Commerce B2B svarede 24. juli 2023

Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.

However, kindly understand that this is subscription and according to the system, you will be charged if you step on Shopify billing cycle. In your case, you have already finished the trial and stepped on the first billing cycle.

Hopefully, you can reach us out at sales@bsscommerce.com so that we can assist much further and help you revise your experience!