Reseñas (853)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
17 de enero de 2024

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Jean Julien
Canadá
Alrededor de 1 año usando la aplicación
BSS Commerce respondió 21 de enero de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

25 de abril de 2024

The support team has been very helpful so far! It's so nice to pick and choose what features you want as well.

m+c wholesale
Estados Unidos
5 meses usando la aplicación
BSS Commerce respondió 3 de mayo de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

24 de abril de 2024

Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.

Decorative Resources
Estados Unidos
3 meses usando la aplicación
BSS Commerce respondió 3 de mayo de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

20 de noviembre de 2024

The app is working very well for our requirements and the support team, especially Emma, have been extremely helpful.

Zebra Home
Australia
6 de mayo de 2024

We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!

bringts.ch
Suiza
25 días usando la aplicación
BSS Commerce respondió 8 de mayo de 2024

Thanks for your 5-star rating!

We are thrilled to hear that our fast assistance and proactive approach helped resolve the issues and implement the modules successfully on your old theme. We're delighted that the app is now running flawlessly.

Thank you for choosing our support service!

10 de enero de 2024

My questions were fairly basic and arose because I was new to using the app. The chat help line was very quick, helpful and patient with my questions. All issues were quickly sorted and the little videos they sent me helped enormously. I could not be more happy with the scope of options the app offers and the immediate assistance to help even a beginner user. I can't wait to and explore and incorporate more features.

Simply Desserts
Australia
5 meses usando la aplicación
26 de mayo de 2024

The app is good and also his service team, especially Emma and her technician, have been working to help us for several days and solve the problems we have!! Thanks again~

Fasely Wholesale
RAE de Hong Kong (China)
7 días usando la aplicación
BSS Commerce respondió 28 de mayo de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

14 de abril de 2024

BSS's support team have been fantastic with assisting me with setting up their app integration with our Shopify store. The installation of some features is a bit tricky and they quickly fixed issues that came up when I tried to install myself.

Definitely recommend them for their quick responsiveness and great attitude.

Evnex
Nueva Zelanda
19 días usando la aplicación
27 de marzo de 2024

This app is incredible for B2B and wholesale solutions. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.

Hychem Direct
Australia
4 meses usando la aplicación
17 de marzo de 2024

The service and help provided by BSS was prompt and very, very nice. They were very helpful in solving my problem.
Emma, in particular, was very enthusiastic about solving my problem, even when I wasn't online. I'm really happy and grateful to have the application running properly on my website now!

charmfocus
Estados Unidos
4 meses usando la aplicación