BSS: B2B & Wholesale Solution
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Only new so still working it all out, had an issue and the team were fantastic and got it working for me. Very prompt and friendly service especially since it was a Sunday I contacted them.
Thank you for your 5-star rating!
We are delighted to hear that our team provided prompt and friendly service to assist you on a Sunday.
We appreciate your feedback and are here to help with anything you need.
Easy and very usefull app.
Love it.
Support is amazing. Fixing problems in less than 24 hours !
The support team is super helpful, friendly and also manages to solve any problems that occur with the implementation of other apps.
Definitely recommended!
Thank you for your 5-star review!
We are very happy to know that our support team is super helpful, friendly and can solve any problems that arise with the implementation of other applications.
Thanks for recommending!
We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!
Thanks for your 5-star rating!
We are thrilled to hear that our fast assistance and proactive approach helped resolve the issues and implement the modules successfully on your old theme. We're delighted that the app is now running flawlessly.
Thank you for choosing our support service!
Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you our best.
If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.
I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already.
Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme.
Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!
The team have been brilliant from start to finish. They helped us quickly and effectively.
Many thanks
The support was really fast and helpful in my issues, thank you so much for making everything go so smoothly! :)
App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.
I love the setup it’s done wonders for my business