BSS: B2B & Wholesale Solution
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Customer Service rating: 5 stars
Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have.
Joy and Jena have been so nice and helpful!
App Review: 3 stars
This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration.
The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.
Hi team,
Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet.
"EVERYTHING needs to be installed by the dev team."
=> Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts.
"The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well."
=> Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests.
Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app.
If you need any further support, don't hesitate to contact us at support-sbc@bsscommerce.com or via our Live Chat from our apps.
Responsive customer service and after-sales service. very professional !
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Great support team always helpful and fast response. Many useful pricing and quantity rules features.
BSS has been a great addition to my store. There are so many options when setting up your B2B customers. The customer service was fast and responsive and was able to help me with some integration and shipping issues I was having.
The application performs all the promised functions perfectly. Additionally, I would like to say about the support; manager Jolie is always in touch and ready to help.
The support team has been very helpful so far! It's so nice to pick and choose what features you want as well.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Exactly what we need and great technical support, highly recommended.
Great customer service! Super fast to respond and very efficient to fix any issues. We had a few fixes that needed to be done and they did it all super fast no question asked! Love this
very good Support helping you to adjust the application right with good explained screenshots.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
This app work great for both the custom registration form and the price list per customer tag. We needed a little help with styling the registration form anf support was very quick and friendly.