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Very helpful and fast customer support who helped me kindly. Great app for those who want a solution for their B2B business in Shopify.
Thank you for your positive review!
We are glad that you found our customer support to be helpful and fast. It is a pleasure to serve you with our B2B app on Shopify. We appreciate your kind words!
At the first stage, we started using only three applications (B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price, B2B Portal/ Net Terms), which allow us to completely solve the problem of creating a portal for wholesale customers.
Very rich set of tools :)
Intuitive rules setting, the same for all tools.
Well, a special thank you to the technical support :)
Emma and Dao Van Phu, after 7 years of working with Shopify apps, we can say that you are the best!!!
Fast, specific and as attentive as possible to the needs of the client.
Thank you very much.
Thank you so much for your 5-star rating! We are thrilled to hear that our suite of three apps, B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price and B2B Portal/Net Terms were so successful in completely solving your issue with creating a portal for wholesale customers. We are grateful for the hard work and dedication our agents have brought to you. Thank you again for your support. We really appreciate it!
very good Support helping you to adjust the application right with good explained screenshots.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
B2B/Wholesale Solution is a such a great app for a lot of solutions. Fast communication, great support and a lot of features.
Thanks so much for your 5 star rating!
We are so grateful to hear you've found the B2B/Wholesale Solution to be a great app with fast communication, great support and lots of features. Thank you for your support!
We are still onboarding the app, but so far it is working very great and plug and play. Hoa Xuan Duong, Pham Le Minh Tri and Jonas has been helping setting up the app and system. Great features and flexibility! :-).
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Great app, and great service! I strongly recommend it. Emma and the tech guy are enthusiastic and professional. Love love love.
Thank you so much for your 5-star rating! We really appreciate your positive feedback about the great app and fantastic service! We love hearing that our agent and the tech guy are enthusiastic and professional – it’s always great to hear that our team is providing excellent support. Thanks again!
This App has been perfect for our business needs and we have found the service support to be exceptional.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I purchased the entire BSS Commerce suite of apps: Login/Lock & Hide Pricing, B2B Wholesale Solution and B2B Portal/Net Terms. All of the apps have great functionality and have made my wholesale program and checkout process much more efficient. Their customer support team stayed online with me helping me set everything up and make sure it worked just as I wanted. They were so patient!!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We are using two B2B apps from BSS team and they have been very helpful for our website and business.
The apps do have various features and can be easily activated via the App Dashboard such as special prices for wholesale customers, manual orders, login to see prices and etc. We have been discussing with the team via Whatsapp and Jonas (the support agent) has been very responsive in the meantime. Recently, we faced issues with login to see prices function & with setup custom pricing and Nguyen Dinh Khanh (the technical guy) have been checking very carefully and come up with a proper solution eventually. Our theme is a tricky one but they have successfully helped us to deal with it. Very responsive support manner! In addition, BSS Pricing Plan for these applications is quite reasonable and they also come with a 14-day free trial and free assistance. We would definitely recommend trying BSS Solution apps. Overall, I am quite satisfied so far. Appreciate a lot for the team's efforts and keep it up!"
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This app has completely changed how we interact with b2b clients and our website. It allows you to manage incoming potential customers, assign prices depending on customers' type, and use quantities purchases to determine pricing. We dealt with Steph who went above and beyond to sort out all of our problems and then some (Steph; you are a legend!). If you are a b2b facing business I cannot recommend them highly enough to create the perfect system for maximising sales and interoperability for ease of use and allows us more time to focus on serving our customers.
It's Steph from the team.
Thank you so much for your very nice review and I'm happy that the app works well now as you wish.
Cheers!