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Excellent app and excellent technical team. They solved every problem of ours with precision. We really appreciated to you. Thank you so much...
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Great support team always helpful and fast response. Many useful pricing and quantity rules features.
The app has a lot of functionality in one place, which I really appreciate. It's the only app I found that has a custom pricing function that fits my needs as a wholesaler. And the auto customer tagging is very convenient as well. I also use the Wholesale Registration form. It has been a bit buggy at times, but for the price for the whole package is very good comparative to other apps.
That leads me to the reason I would give this app 5 stars...The customer service is the best I've received using Shopify apps. June Nguyen and dev Cuong Nguyen Quoc and Duc Nguyen Van have gone above and beyond to respond quickly to my problems and even develop custom solutions to help meet all my needs. Where the app lacks in function, their service makes up for. And I haven't come across a problem yet they haven't helped me fix in the end.
Thank you so much for your 5-star rating! We're so glad you love how the app has lots of functionality in one place and that you appreciate the custom pricing feature and auto customer tagging features. On behalf of our team, we thank you for your support and for the continued trust you have shown in us.
If you're looking for an app that not only offers great features and functions, but also has exceptional customer service, then look no further than B2B solution. I recently had an issue with the problem and reached out to their customer support team. Not only did they get back to me within a few minutes, but they also went above and beyond to resolve the issue to my complete satisfaction.
Thank you so much for your 5 star rating! We are so glad that we were able to resolve your issue and you are so satisfied with our customer service. We appreciate your kind words and your positive review!
There's a lot of B2B app that I have tried for my shop but this B2B/Wholesale Solution is the best for me. I am satisfied with the delivered result of any problem solving and their support manner.
I do appreciate to their technical team : Nguyen Ngoc Hai, Nguyen Van Duc, Leorio, Bui Thanh Phong (who have been working extremely hard to support me) and Jonas the Support Agent who always ready to help me. Wish all the best to this App and everyone who working with this App.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Emma has been wonderful to work with. The app has all the functions I was looking for. A few minor fixes needed to be done but the team took care of it immediately
Thank you so much for your 5 star rating!
We are thrilled to hear that you've been pleased with Emma's help and that the app had all the functions you needed. We highly value customer satisfaction and appreciate you choosing to work with us. We're glad that we were able to take care of your minor fixes in a timely manner.
Thank you for your continued support!
Finally we have a B2B Store. Amazing support for setting up the shop. Thank you so much, June, for all your help!
Thank you so much for the five star rating!
We are thrilled to be your B2B Store and we are so grateful for the amazing help you gave us setting it up. Thank you so much for your support! We really appreciate it.
I used another wholesale app on Shopify and quickly had issues. With BSS, I needed help installing the code into my website for custom pricing. I set up a call with the team, and they were able to update the code on their end within a day to where my custom pricing appears just for our wholesale customers. It looks great, and I've had no backend issues with the website while using this app.
Always very responsive to add ant additional features or customise others. Very happy with them all.
Thank you so much for your 5-star rating!
We're so glad that you had a positive experience with our agent and that everything worked just how you wanted it from day one.
We appreciate your feedback.
LOVE this app and the customer support. One of the best!