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Customer support was very professional and supportive to changes requested. Everything was done on a timely manner and communication was excellent.
Thank you for your 5 star rating! We are delighted to hear that you were pleased with our customer support, timely manner, and communication. We appreciate the kind words!
It was an amazing experience with BSS Commerce, they are very helpful and provide every kind of custom help. Love to use the app.
We have installed the B2B/WHOLESALE SOLUTION app in our Shopify store. At the beginning we had a small problem with the theme.
The team from BSS COMMERCE responded to our chat request within minutes and implemented the adaptation to our special theme within a very short time. Great service! Many thanks to Joy and her team for this great work!
www.joergkressig.shopping
The app is very good with features that suits b2b stores very well. The team works really good , very professional, and responsive. Jena Nguyen and Pham Dinh Hai answered my request very fast, they understood the issue from a very simple explanation and provided the best service. They double checked with me if the issue was resolved and all was good. I I'm really happy with such work, and I trust that in the future if we needed help it will be provided optimally.
Thank you so much for your 5 star rating! We truly appreciate you taking the time to give us such positive feedback about our app and our team. It truly means a lot to us that you are happy with our work and trust that we will provide optimal service in the future. Thank you again for your kind words.
Great app! The support team is incredibly attentive and helpful. Special thanks to Joy and developers Hai NN and Dikhan.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great application. Very handy that they have a "Manual Order" feature so that my customer support team can easily insert manual order with custom prices for every customer.
Thank you for the 5 star rating! We really appreciate your thoughtful words and feedback about our application. It's great to hear that our "Manual Order" feature is practical and convenient for your customer support team. Thank you for taking the time to share your thoughts and experiences.
I have not used the app yet but had a lot of questions on how to get my pricelists set up and Jonas was a great help! He answered my questions promptly and was very pleasant to deal with.
The app really helped us launch our B2B strategy without it being super complex and the support team is extremely helpful and fast to address any inquiries.
Thank you so much for your 5 star rating!
We are so pleased that you found our app easy to use on launching your B2B strategy, as well as our support team for being responsive to your inquiries.
We appreciate your positive review!
Ho usato quest'app per rendere il mio eCommerce adatto anche a B2B perchè ha molte funzione utili. Ho utilizzato l'obbligo di registrazione con un form personalizzato e il Tax Display, mi sono trovato molto bene eccetto che potrebbero abilitare più compatibilità con i temi. In ogni caso l'assistenza di Josephine e dello sviluppatore Vu Phi Hung è stata perfetta e mi hanno aiutato in pochissimo tempo per tutte le mie richieste.
The support I have experienced thus far has been great! Most recently, I required some custom front end development work to display hidden prices on my B2B Cart page. I was using 2-3 other apps alongside BSS Commerce , which resulted in hidden product pricing. Within 24-hours of contacting Josephine Dao and Hai NN, the solution was resolved with a few lines of liquid code. I was completely hands off and they managed to solve everything for me.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!