BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reseñas (885)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
11 de octubre de 2023

This app is simply fantastic. The support team has been a tremendous help with any questions and other requirements we had, always looking for solutions tailored to our needs. A big thank you to Emma, who has been with us from the beginning, and of course, a huge thanks to the tech team for their technical optimizations.

RFID EUROPE
Alemania
3 meses usando la aplicación
BSS Commerce respondió 16 de octubre de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

Fecha de modificación: 8 de febrero de 2022

I like the app very much. It is great app for B2B business. I am very impressive with the support team. They are very professional and solve my requests very fast. Highly recommend. Thanks very much for the support from Minh Đăng, Nguyễn Đình Khánh và Emma, I am very pleased with you quick and professional supports Tôi rất thích app này, rất thích hợp cho doanh nghiệp B2B. Tôi rất ấn tượng với sự hỗ trợ của đội ngũ khách hàng. Họ rất chuyên nghiệp và xử lý vấn đề rất nhanh, rất gợi ý cho khách hàng dùng app này. Cám ơn các bạn Minh Đăng, Nguyễn Đình Khánh và Emma, tôi rất hài lòng về sự chuyên nghiệp cũng như nhiệt tình của các bạn

Surrey Hills Grocer
Singapur
3 meses usando la aplicación
BSS Commerce respondió 15 de febrero de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

19 de agosto de 2022

We are using this app in conjunction with the BSS Customer Portal app, on two sites now. We started with one app on one site, and over the last few months have combined the B2B/Wholesale soln and the BSS Customer Portal across two sites. Very happy with the way they have integrated into our sites, and we now have a combined B2C/B2B app that is working seamlessly for our customers. A big, big thankyou to Jonas (and his patience with my never ending questions), and the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh for their work behind the scenes making all our customisations and helping with the seamless integration. Definitely recommend for any small-med sized business wanting to integrate Wholesale/B2B into their B2C business.

Oskar's Wooden Ark
Australia
3 meses usando la aplicación
7 de septiembre de 2023

This application has been very useful, it is just what we needed for our B2B clients.
The technical support is excellent, they solve your doubts and are always there to help.

Thank you so much !!

Industrias GSL
México
3 meses usando la aplicación
BSS Commerce respondió 11 de septiembre de 2023

We really appreciate your 5 star rating and your kind words!

We are delighted to hear that our application and technical support have been so useful to you and your B2B clients; it's always great to know that our hard work is paying off.

Thanks again for the positive review!

26 de septiembre de 2023

It's an excellent app. I just wish they had better support hours. Would be 5 stars

Statewide Supply
Estados Unidos
3 meses usando la aplicación
BSS Commerce respondió 3 de octubre de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

6 de septiembre de 2023

It's easy to use and understand. Customer service actually helps us to style the form based on our preference. I never met any customer service for plug-ins that would go the extra mile for their customer!

Awesome!

Kuckreja & Co
Malasia
3 meses usando la aplicación
BSS Commerce respondió 8 de septiembre de 2023

Thank you so much for rating us 5 stars!

We are delighted to know that you found our form easy to use and understand, and that our customer service was helpful in styling the form.

We appreciate your positive feedback and are grateful for your kind words!

Fecha de modificación: 18 de agosto de 2022

All in one place for your B2B website functionalities! A great Thank you to Josephine and Pham Le Minh Tri who assisted me and fixed all the issues we have with setting up automatic tag rules. Friendly, fast and efficient service. Thanks for your support !

Wood Hill Boards
Canadá
3 meses usando la aplicación
Fecha de modificación: 2 de septiembre de 2021

I have been using the App nor for some time and has made my job very easy for managing my B2B business. All the functions are easy to run. It enables me to show and hide my product prices for B2B and B2C customers accordinly. I was overwhelmed and thankful to the customer service of the APP especially to Ms Stephanie (if im not forgetting her name) who assisted me more than my expectation on different functions of the APP. I strongly reccoment the APP, you can even talk to them before you buy it.

Druline
Alemania
3 meses usando la aplicación
BSS Commerce respondió 7 de septiembre de 2021

Thank you so much for believing our apps.

We can say that for sure that the apps will help your B2B business grow better.

Cheers!

10 de mayo de 2023

Was difficult first setting up but that may be due to the fact we have around 1300 products to manage. I can imagine it being a lot easier with a smaller store. The customer service from Emma is excellent and she always has rapid replies even with the time zone difference (7 hours). There were a few features which needed tweaking for them to work such as the Autotag feature but it was quickly resolved and works okay now thanks to the Tech guy. Helpful advice and easy steps to follow.

One thing to improve on would be when editing the rules you have to edit them one by one or you can upload a spreadsheet but it means replacing the current rules and they won't come into play unless the new rules have higher priority so I would suggest when starting to put all rules on 99 (Lowest priority). There should be some way to edit your rules in bulk. Also, if your CSV file is wrong, the app will only tell you one error at a time which means uploading the CSV files countless times until all errors are resolved instead of the app telling you all errors at once. The price is slightly high but the app does come with a lot of different helpful features on the advanced plan.

Highly recommend if you're looking to create different prices for different customers without setting up a whole new website!

spareparts4cookers.com
Reino Unido
3 meses usando la aplicación
BSS Commerce respondió 16 de mayo de 2023

Thank you for your wonderful rating!

We are pleased to hear that our agent is excellent with rapid replies, and that the Autotag issue was quickly resolved. We are really happy that you found the app's features helpful and easy to follow, and appreciate your feedback on the areas where we may improve.

We appreciate you taking the time to leave your review, and are glad that you recommend our app to others. We hope you continue to have a great experience with it. Thank you so much again!

18 de enero de 2022

Bonjour,
J'ai installé l'application il y a déjà quelques mois. Le support technique est disponible pour me guider dans l'installation et le paramétrage de l'application. Encore aujourd'hui, Jonas et Hoa Duong m'ont accompagné dans la mise en place des options, un grand merci pour leur professionnalisme.
Aurélie

INEX HOME
Francia
3 meses usando la aplicación
BSS Commerce respondió 18 de enero de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!