BSS: B2B & Wholesale Solution
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Easy to install, and the support team was very quick and kind. I tried several wholesale apps and this was the best one.
Simple and easy to use when you get in to it, great help from Jonas, top guy, solves your problems and fast help.
Thank you for the great feedback! We’re glad the app’s been easy to use and that Jonas could help out quickly – we’ll be sure to share your kind words with him!
Always here if you need anything else!
The pricing structure of this app forces you to pay for the highest tier just to get all of the most basic features you should have for B2B. The ability to provide customers with tax exempt status is basic in B2B but you cannot offer that unless you are on the highest paid plan.
Hopefully the devs see this review and adjust things, but based on the other reviews, it does not appear they will make any adjustments to the pricing tiers.
Hi there,
Thank you so much for taking the time to share your feedback.
I'm Mida, Team Leader from BSS Commerce. First of all, we’re truly sorry to hear that our pricing structure didn’t meet your expectations. We completely understand that features like tax-exempt status are essential for B2B businesses.
Just to share a bit of context — implementing the Tax Exemption feature involves ongoing costs on our end, particularly for integrating and maintaining third-party APIs that validate VAT numbers across different regions, especially for EU and other international compliance standards. That’s why this feature is currently included in our higher-tier plans.
That said, we truly value your input and understand how pricing can be a deal-breaker. While we haven’t had the chance to assist you yet, we’d really appreciate an opportunity to learn more about your needs and explore if there’s a better way we can support you.
If you’re open to it, please feel free to reach out to us at support-sbc@bsscommerce.com. We're happy to discuss in more detail and possibly find a better fit for your use case.
We genuinely hope you might consider revising your 1-star review — it means a lot to a small but passionate team like ours. Either way, thank you again for the constructive feedback — it's helping us shape the future of our app.
We've used this app to build a fully featured wholesale website. The support team made the process simple, we're very happy!
This is a great Wholesale app. The support team is extremely helpful and has solved any issue and answered every question in a timely manner. They are very nice and patient, especially if you are new to the process. Emma was super sweet and helpful. She even offered to check my settings and then gave me some helpful tips to improve our customers' experiences.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The support team for this app is great! They really take the time to help you, highly recommend!
The app has many useful features. Emma and the team help resolve every issue that comes up. Try it – you won’t regret it!
Thanks so much for the great feedback! We’re glad you’re finding the features useful – and our support team will be thrilled to hear your kind words.
The support team is incredibly responsive and sincere. Every time I had a question, they responded quickly and thoroughly. You can feel that they truly care about helping users. Highly appreciated!
I absolutely love this company and Jonas! Their customer service is outstanding, and their support goes above and beyond. I can’t imagine a better experience—keep up the amazing work!
Always very helpful and responsive. No hesitation to recommend. Thank you Jonas!