BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reseñas (885)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
16 de febrero de 2022

Great service!! We had some code compatibility issues. As a technical guy, Nguyen Minh Dang sorted and fixed each and every issue efficiently & quickly. Then the Support agent Jonas is quite cool and very patience in answering my questions. Thank you, team!!

Balance Your Buzz
Estados Unidos
2 meses usando la aplicación
BSS Commerce respondió 17 de febrero de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Fecha de modificación: 9 de mayo de 2022

Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.

B2B Holistique
India
2 meses usando la aplicación
BSS Commerce respondió 6 de junio de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

14 de febrero de 2023

Great app. Had some set up issues but mostly due ot my error and customer service - June N was quick to not only help out but fllow up to make sure it was working properly for me after the fact.

Wander and Soul Marketplace
Canadá
2 meses usando la aplicación
BSS Commerce respondió 15 de febrero de 2023

Thank you so much for your 5-star rating! We are so glad to hear that you had a great experience with our app and that June N was quick to help and follow up with you. We appreciate your support!

15 de abril de 2023

We look forward to customer service getting back to us so we can resolve the issue of being billed for months with no true usage because of setup issues and nothing but run-around, back-and-forth emails. I have even written them Whats App with no resolution. They tell me to use their knowledge base while on their most expensive plan, estimated to spend $1200.00 a year. We have been paying for months with no resolution. This company's customer service has not impressed us thus far, even if the tech is present.

Budzburn
Estados Unidos
2 meses usando la aplicación
25 de abril de 2023

Joy and her team went above and beyond to help us get several apps installed and offered to help with a lot of the backend stuff that I wasn't familiar with. So far the app does exactly what I need it to and if I ever have any issues I know they will be there to guide me. I highly recommend them!

Tradition Rugs
Estados Unidos
2 meses usando la aplicación
BSS Commerce respondió 27 de abril de 2023

Thank you so much for your five-star rating! We appreciate the kind words and are so glad that you are pleased with the app and our agents were able to go above and beyond to help you install several apps and offer their help with the backend stuff. We are very happy to know that the app does exactly what you need it to and we will always be here if you need any further help or guidance. Thank you again for your great review!

Fecha de modificación: 19 de enero de 2023

The application offers many possibilities. It takes time to test them all, there is a bit of information missing in the documentation which causes difficulties. That's why i would put 4-stars rating.

Fortunately the support service is very responsive. I received excellent support from Jena Nguyen and developer Nguyen Tien Hau who quickly checked my issues and answered all my questions. Thanks ! They deserve my 5-stars rating.

By combining the B2B/Wholesale Solution + B2B login/lock & hide price applications, we were able to create a great B2B platform that we will be able to evolve as it is deployed thanks to the BSS Commerce applications.

Rainette-B2B
Francia
2 meses usando la aplicación
BSS Commerce respondió 3 de febrero de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2 de marzo de 2021

I really like services provided by this company
, specially there support services are appreciatable,

B2B AromaMagic
India
Alrededor de 2 meses usando la aplicación
14 de marzo de 2023

I recently had some trouble with how this app interacted with my site. I contacted their customer service team and was blown away! Not only were they extremely helpful and knowledgeable about the product, but they were also able to help me resolve the issue in a timely manner.

The two individuals I spoke with, Jennie and Nguyen Van Luan, were truly a pleasure to work with. They answered all of my questions. They even recoded my registration form to better fit my website theme.

I'm extremely satisfied with the service provided by BSS. They've gone above and beyond to ensure that their customers are taken care of and have the best experience possible. I highly recommend them to anyone looking for a reliable and efficient B2B app that can do almost anything Shopify plus can do for a fraction of the cost.

Farm Hounds - Wholesale
Estados Unidos
Alrededor de 2 meses usando la aplicación
BSS Commerce respondió 15 de marzo de 2023

Thank you so much for your kind words and your 5 star rating! =We couldn't be happier to hear that our support agents have gone above and beyond to help you, and have been pleased to provide you with great service. Thank you again for your 5 star rating and for your loyalty. We look forward to providing you with more great service in the future.

17 de abril de 2024

LOVE this app and the customer support. One of the best!

Glow By Tatum
Estados Unidos
Alrededor de 1 mes usando la aplicación
31 de marzo de 2022

I used this app for my B2B business. Initially I'm empty how to do but app support really good support to me i should mention their name who Emma and the technicians (Minh Tri, Minh Dang and Nguyen Dinh Khanh) are really very support to me to do each and every steps . Thank you so much team

Quickee
Sri Lanka
Alrededor de 2 meses usando la aplicación
BSS Commerce respondió 13 de abril de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!