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app works very good and the customer service is outstanding. they replied within minutes and are very helpful to solve any issues we had when setting it up. specially the guys Jonas Nguyen and Hoa Duong were very helpful
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Super useful app, but most of all, top class support! Really efficient and prompt to solve my issues! Higly recommended!
Overall good app. A bit complicated and pricey. Support is high quality if you need help with anything
Thank you so much for your review! We really do appreciate it.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
The support is amazing, Emma helps me in all the processes, The functions didn't work for me. Overall, the app works fine. Thanks
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Did exactly what we wanted for wholesale customer and displaying prices as inc/ex VAT which other apps we tried did not do.
Setting up which products I wanted to included as wholesale was very easy but when it came to displaying VAT I needed some assistance, I contacted customer service via live chat and June was extremely helpful, as well as developer Cuong Nguyen Quoc. They even worked late to assist us as we are in different timezones. Would definitely recommend.
Thank you so much for your 5 star rating! We really appreciate your kind words, especially about our helpful customer service and our developer Cuong Nguyen Quoc. We appreciate a lot for your feedback and will try our best to make sure our customers are satisfied. Thank you for your support!
We have implemented this app to show quantity breaks when a certain number of products is in the cart, e.g. order 21 cases or more and receive 10% off. Support was great and Jennie helped me troubleshoot all teething problems in record time. A great experience and I highly recommend this plugin.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
App support was super great! Jena Nguyen, dev Tran Duc And and Pham Dinh Hai went above and beyond to implement what we needed for our store. Our theme didn't support a few things in the app but Jena and her team were able to find the the problem and gave us some options on how we wanted to proceed. They were able to make the needed adjustments our store needed in a timely manner without any problems. Would definitely recommend this app for any wholesale solutions!
Thank you for the 5 star rating! We are very grateful for your kind words about our support team Jena Nguyen, Tran Duc, and Pham Dinh Hai. We are so pleased that they were able to meet your needs in a timely manner and provide you with the solutions that you needed. We appreciate your support and look forward to helping you in the future!
We encountered some problems after installation, and the technicians helped us solve them responsibly. The customer service is also very patient to answer my questions, and will give timely feedback to the questions. I have searched several B2B apps, and I am quite satisfied with the functions of this app, and the direct online communication really improves the efficiency
Thank you so much for your five-star rating! We appreciate you taking the time to search for a B2B app and that you found the features and functionality, as well as the direct online communication, useful and efficient. We appreciate your support!
Great service from Stephanie. quick response and very patience, always try very hard to solve problems. Recommend this app.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response!
They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular.
Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.
Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |