BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reseñas (885)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
15 de julio de 2022

Excellent app with amazing support and coding service, I totally recommend this app for those who are seeking a customized login area for B2B sales. Emma and Duong provided me with an excellent support experience.

Stetsom Store USA™
Estados Unidos
16 días usando la aplicación
13 de abril de 2023

After doing extensive research for a B2B wholesale solution for our Shopify store, I landed with this company. I am thrilled with the service that we received while on the trial, it was one of the many deciding factors to move forward with the app. I reached out for assistance with the customization of the registration form to match our theme. Emma C. was prompt to assist with our inquiry, and along with her technician Nguyen Tien Hau, they were able to execute the request timely and exactly to the specifications mentioned. She also provided images of both mobile and desktop to make sure the edits were correct, before closing the ticket! Visually it is everything I wanted. The app is really easy to use, and there is a lot of supporting documentation. I hope that if I need any additional support in the future I get to work with Emma again!

Yogasleep Wholesale
Estados Unidos
16 días usando la aplicación
BSS Commerce respondió 14 de abril de 2023

Thank you so much for your 5 star rating! We are so glad that you've found our B2B wholesale solution helpful. We're especially pleased that our agents were able to meet your expectations with the customization of the registration form. It was a pleasure working with you and we are happy to hear that you are happy with the overall experience. Thank you again for your kind words!

6 de diciembre de 2023

This is app works great for all your custom needs to add B2B/Wholesale functions to your site. On top of that, the best part is the team behind it. They are very responsive and can meet all your changes and demands regarding repairs or tweaks to the features and functions of the app. They can even create custom features that you need to add, their team is highly capable developers and can execute your concept very well.

Our company is very pleased with the app and their amazing service! Special mention to Joy the service agent who communicated and helped us all the way!

Corals Anonymous
Estados Unidos
16 días usando la aplicación
BSS Commerce respondió 13 de diciembre de 2023

Thank you for taking the time to leave a five-star review!

We are thrilled you appreciate the app and the service provided by our team. It's wonderful to hear that our agent was able to assist you.

We appreciate your feedback and we hope you have a great experience with our app and team!

15 de diciembre de 2021

Emma is brilliant! Super fast and detail oriented support! Diagnose problems that we missed and fixed without asking :)

STUDIODAI
Países Bajos
16 días usando la aplicación
BSS Commerce respondió 19 de diciembre de 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

20 de abril de 2023

Awesome customer service, very responsive. Jolie Nguyen and our dev Dao Van Phu were very helpful and made sure to answer all of our questions!

Foreside Home & Garden Wholesale
Estados Unidos
16 días usando la aplicación
BSS Commerce respondió 27 de abril de 2023

Thank you so much for your 5 star rating! We are so happy to hear that you had an awesome experience with our customer service in which they were very helpful and answered all of your questions!

24 de marzo de 2023

Joy Nguyen and the technicians Hoang Van Luan, Nguyen Quoc Cuong, Trinh Viet Anh made an outstanding job at ironing out the flaws after my initial installation.

There was a few theme related, a few caused by me and a few others on the way but they made sure to help me fix all of them in a timely manner and even help me integrate with one of their other apps.

The functions are great when its up and running so thank you for having the best support team to make sure it gets up and running!

Koppi Roasters
Suecia
16 días usando la aplicación
BSS Commerce respondió 24 de marzo de 2023

Thank you for your 5-star rating! We are delighted to hear that our agents were so diligent and detailed in resolving any initial installation flaws for you. Their hard work and dedication is greatly appreciated, as it ensures our clients are able to use all of the great functions our service has to offer. We are grateful for your kind words!

22 de noviembre de 2023

We haven't launched our site yet so I can't say how all the functions work, but we are excited to see that. Customer service is excellent, responds promptly and helps resolve any issues.

Optego Vision USA
Estados Unidos
16 días usando la aplicación
BSS Commerce respondió 23 de noviembre de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

13 de abril de 2023

Great and quick customer service. I've had many customization requests that they have helped me with. The app itself is easy to use and offerers some great features. I highly recommend B2B!

Guardian by Elexa
Estados Unidos
16 días usando la aplicación
BSS Commerce respondió 14 de abril de 2023

Thank you so much for your 5 star rating! We're so happy to hear that our customer service is great and quick and that we've been able to help with your customization requests. We're also glad that you find our app easy to use and enjoy its features. We appreciate your recommendation and thank you for your loyalty and support.

22 de agosto de 2023

The team is very supported and answers very fast. My problem was fixed within a few hours. I can recommend this app for everyone who is looking for B2B solution

lachentutgut
Alemania
16 días usando la aplicación
BSS Commerce respondió 31 de agosto de 2023

Thank you so much for your 5-star rating!

We are so glad to hear that you have had such an excellent experience with our app and team - we are truly humbled to have gained your trust, and we are more than pleased that your issue was resolved quickly.

We understand how vital timely service is for businesses, so we're grateful that you were able to experience that with us!

12 de julio de 2023

We use this app for our reseller clients. We are very happy about this solution cause its much easier for our clients to order and also the selling volume of the resellerd get up.

The Support team is super fast and resolves every issue immediately.

Great app

HPN-B2B
Alemania
16 días usando la aplicación
BSS Commerce respondió 17 de julio de 2023

Thank you for the 5-star rating!

We really appreciate your positive review. We are glad that you find our app easy for your reseller clients to order, and that their selling volume has increased significantly. We are also delighted to hear that the support team is responding quickly to address any issues you may have.

We appreciate your feedback!