Calificación general
4,8
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
3 de febrero de 2024

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Ex Machina Supplements & Nutrition, LLC
Estados Unidos
3 meses usando la aplicación
13 de mayo de 2024

i have been working in the shopify platform for a few years now, never have i come across customer support like this from an app developer, Emma is fast, efficient and knowledgeable and this seems to radiate through the whole team. The wholesale solutions app just works, i think people will know how important an app "just working" in shopify really is. we run a complex wholesale format and this covers it. i rate this highly.

My Store
Reino Unido
Alrededor de 23 horas usando la aplicación
BSS Commerce respondió 15 de mayo de 2024

Thank you for your five-star review!

We are delighted that you were satisfied with the service provided by Emma and our team. Your recognition is very important to us.

I wish you all the best!

29 de enero de 2024

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma.

From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it.

But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before.

What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app.

In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

Prabhuji's Gifts
Estados Unidos
Alrededor de 1 mes usando la aplicación
26 de febrero de 2024

The application performs all the promised functions perfectly. Additionally, I would like to say about the support; manager Jolie is always in touch and ready to help.

m-tac-wholesale
Estados Unidos
5 meses usando la aplicación
17 de enero de 2024

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Jean Julien
Canadá
Alrededor de 1 año usando la aplicación
BSS Commerce respondió 21 de enero de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

28 de marzo de 2024

Any issues with the app is met with helpful responses from the developers, usually with a swift resolution.

Balta Rugs
Estados Unidos
Casi 3 años usando la aplicación
10 de abril de 2024

I encountered an issue with installing this app but their support was great and help me out promptly! Awesome support!

Airgarden
Australia
16 días usando la aplicación
19 de marzo de 2024

Amazing support staff! Fixed the issues straight away and answer questions very quickly, brilliant app for my wholesale business! Thank you

Collect & Display | Wholesale
Reino Unido
24 días usando la aplicación
BSS Commerce respondió 22 de marzo de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

19 de febrero de 2024

This app work great for both the custom registration form and the price list per customer tag. We needed a little help with styling the registration form anf support was very quick and friendly.

B2B.425motorsports.com
Estados Unidos
19 días usando la aplicación
6 de marzo de 2024

App does what it needs to, works great, the development team were helpful in implementing it into my theme.

Enable Lifecare
Australia
Alrededor de 1 mes usando la aplicación