B2B/Grossiste par BSS

B2B/Grossiste par BSS

Avis (887)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 août 2024

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

HBM Supplies
États-Unis
4 mois d’utilisation de l’application
BSS Commerce a répondu 23 août 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

11 juillet 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

Blooms out of the Box
Pays-Bas
9 mois d’utilisation de l’application
BSS Commerce a répondu 15 juillet 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

17 mars 2024

The service and help provided by BSS was prompt and very, very nice. They were very helpful in solving my problem.
Emma, in particular, was very enthusiastic about solving my problem, even when I wasn't online. I'm really happy and grateful to have the application running properly on my website now!

charmfocus
États-Unis
12 mois d’utilisation de l’application
3 avril 2024

I used another wholesale app on Shopify and quickly had issues. With BSS, I needed help installing the code into my website for custom pricing. I set up a call with the team, and they were able to update the code on their end within a day to where my custom pricing appears just for our wholesale customers. It looks great, and I've had no backend issues with the website while using this app.

Leaxy
États-Unis
3 mois d’utilisation de l’application
8 août 2024

Great product and amazing customer service. They go above and beyond to help you out.

Nandog Pet Gear™ Wholesale
États-Unis
Environ 2 mois d’utilisation de l’application
18 juin 2024

The app is fantastic and works exactly as advertised. What truly sets it apart, though, is the exceptional support team (especially Emma). They resolved a theme integration issue very quickly and maintained excellent communication throughout the process. Their responsiveness and dedication are top-notch. The app is an excellent tool, especially for B2B purposes, offering features similar to Shopify Plus but at a more affordable rate. I highly recommend it to anyone looking for a reliable and supportive solution!

COFYMI B2B
Allemagne
2 mois d’utilisation de l’application
BSS Commerce a répondu 22 juin 2024

Thank you for your 5-star rating!

We're thrilled to hear that you find our app fantastic and that our support team, especially Emma, provided exceptional service. We're glad we could assist you quickly and effectively. Your recommendation means a lot to us.

Thank you for choosing us as your reliable solution!

25 mars 2024

I cannot speak highly enough of this wholesale app! The interface is user-friendly and intuitive, making it a breeze to set up wholesale pricing and manage bulk orders. Whenever I've encountered an issue or had a question, they've been incredibly responsive and professional. Their expertise and dedication have been instrumental in ensuring that my wholesale operations run smoothly. Thanks to this app and its amazing support, I've been able to streamline my wholesale business and provide an even better experience for my customers. I highly recommend it to anyone looking to take their wholesale operations to the next level!

Middlesex Textiles
Royaume-Uni
3 mois d’utilisation de l’application
2 juillet 2024

I recommend an application that works well. there were some incompatibilities with the theme I was using. but the technical team solved my problem immediately. thank you for their support.

ya da multicosmetics
Turquie
2 mois d’utilisation de l’application
BSS Commerce a répondu 7 juillet 2024

Thank you for your 5-star rating and positive feedback!

We're glad to hear that our technical team was able to resolve the compatibility issue with the theme promptly.

We appreciate your recommendation and support.

28 mai 2024

App is brilliant and the customer support was great. Emma took her time out to make sure the app was installed and working with my themes without issue.

Thanks Emma and Team.

Niyazi's
Royaume-Uni
Environ un an d’utilisation de l’application
BSS Commerce a répondu 4 juin 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

9 juillet 2024

Great overall tool and receptive customer service. Emma, Namyr (among others on the team) have been very helpful in setting up the tool to our specific needs. A+

Official GN Canada Wholesale
Canada
Environ un mois d’utilisation de l’application
BSS Commerce a répondu 15 juillet 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!