Avis (811)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 7 mars 2023

This app has been great at helping our wholesale business operate online. It is so easy to use and the support team is amazing. They are so helpful and always quick to respond!
We worked with June Nguyen who went above and beyond to sort out all of our issues, more than once! The devs are amazing as well, they helped install the app properly into our custom theme. Thank you dev Anh Trinh Viet and Phong Bui Thanh who have done amazing work on our theme. Any B2B online store would benefit with this app! 10/10

Counterpoint Music
Canada
Environ 2 ans d’utilisation de l’application
BSS Commerce a répondu 9 mars 2023

Thank you for your wonderful 5-star rating and glowing review! We appreciate your kind words about our app and feel truly fortunate to have such a trusting customer. We are glad that June Nguyen and our dev team, Anh Trinh Viet and Phong Bui Thanh, have exceeded your expectations and made the installation of our app smooth and seamless. We are so pleased that you feel that any B2B online store would benefit from our app. Thank you once again for taking the time to leave your valuable opinion!

Modifié le 19 mars 2024

We use this app to help our wholesale customers have a seamless experience with price breaks and custom pricing. We also use the custom registration form, and the auto-tag rules. The app has a ton of flexibility and customizations, so I am planning to use it in more ways in the future. There were several spaces where the app and the new theme we had installed were not working properly together. Emma C. and her team were diligent and extremely responsive in helping us fix all of the errors. Not only were they responsive and diligent, but they worked with us in a way that invited questions and made sure that they were really understanding our needs. The customer service was top-notch.

Provisions Co-op Wholesale
États-Unis
Environ 2 ans d’utilisation de l’application
BSS Commerce a répondu 13 avril 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

4 octobre 2023

Nice helpful customer service, recommend!

PAIKKA B2B
Finlande
Environ 2 ans d’utilisation de l’application
Modifié le 30 septembre 2022

This app is amazing and has so many features included - the support team are super helpful and get back to you very quickly. Josephine has been great and was able to assist us with making some changes to our sign up form, her communication was very prompt and the changes were made exactly how we wanted thanks to Nguyen Van Dong. I would recommend this app to everyone!

JEWELLERY DROPSHIP
Royaume-Uni
Presque 2 ans d’utilisation de l’application
23 juin 2022

The app has a lot of great features and functions that are needed or basics for your B2B business. We are currently setting up the website and the app itself and the whole team of BSS is super helpful, friendly and fast. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result. Also a shout out to Jonas that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (especially Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang) - thanks guys!

Dudes Factory B2B
Allemagne
Presque 2 ans d’utilisation de l’application
28 février 2024

The app works well, and the developers behind it are even better. They have great communication and top-notch support. They are quick and timely with their responses and do everything they can to make sure I feel taken care of as their customer. I look forward to working with them in the future.

LEAN Hydration™
États-Unis
5 mois d’utilisation de l’application
Modifié le 25 août 2021

Nice and useful app, but it has a few conflicts with some themes, works well nevertheless.
Support by Steph is great.

RDM Distribuidora
Mexique
Presque 2 ans d’utilisation de l’application
BSS Commerce a répondu 26 août 2021

Thank you so much for your words and for your patience with the fix.

Feel free to contact me when you need further support. I'm all ears.

Best,

Steph.

18 janvier 2023

The app is great if you're looking for a pretty straightforward B2B solution for a small business. We used it to set wholesale pricing for logged-in customers and all of this in the backend is pretty easy to set up. I recommend reading through the user guide first to familiarise yourself with how it works.
The best part of the app though:
As I had a very customised theme, I did need the help of the support team for a number of things and they were AMAZING!!! Joy and Dao Van Phu were beyond helpful. I had a lot of tricky requests and they were able to solve them but also provide clear instructions so I could make edits in the future if I need to update the theme. Always responding so quickly. They are my heros!!

Folk Kombucha
Danemark
Presque 2 ans d’utilisation de l’application
BSS Commerce a répondu 3 février 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

15 décembre 2022

The customer support is fast and express, had some issues in implementing the app into my theme and had these fixes immediately after contacting support, Have to say special thanks to Dev Anh Tran Duc and June from the support they have been very nice and helpful to help me fix my problems

Acuslat
États-Unis
Presque 2 ans d’utilisation de l’application
BSS Commerce a répondu 27 décembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Modifié le 2 mars 2022

After a lot of research landed on this app to offer B2B sales on shopify. So far great experience, there is quite a bit of installation to be done but when it doesn't go right, support team steps up and solves every issue very quickly, very thankful to Emma for her help!

INUA
Belgique
Presque 2 ans d’utilisation de l’application
BSS Commerce a répondu 3 mars 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!