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BSS support in particular has been fantastic! They're very responsive and eager to help merchants address any problems that arise (shoutout to Jocelyn!).
The support was really fast and helpful in my issues, thank you so much for making everything go so smoothly! :)
We asked fixing a bug and they solved quickly. Thank you. But please don't send email everyday to beg a review until I actually write one. It was very annoying. This is not a free app.
Thank you so much for such a valuable review.
And so sorry for the inconvenience if you feel like annoyed by the email. We just wanted to make sure that the app is running alright with your site. We will also improve our work flow from our end to not bother you as such anymore.
If you might any further assistance at anything, don't hesitate to let us know at "support-sbc@bsscommerce.com".
I love the setup it’s done wonders for my business
I am extremely satisfied with the excellent service provided by Emma and Jonas from B2B. They have resolved all my doubts, helped me install the app on my store, and I am completely satisfied with the responses and attention they have provided. Highly recommended!
Exactly what we need and great technical support, highly recommended.
Great app to allow us to provide Trade Application and pricing for our customers. We have a complicated site so the team were super helpful in helping us develop this to our needs.
Thank you!
Best of the best.. met both my Requirements and Expectations too.
and the Customer Support / Team is also very helpful in solving any problem or helping in anything needed..
Thanks a lot :-)
Uygulama artık kullanılamıyor. Zor durumda kaldık.
Hi there,
This is Jonas from BSS Commerce. Such a pity that you uninstalled our app and left us a 1-star review.
I have double-checked your history and see that you upgraded to a paid Shopify plan then started a paid plan with our app on Mar 7.
On Aug 2, you canceled our app and left a 1-star review as
""The app is no longer available. We are in a difficult situation."
which made us quite confused what exactly happened since you haven't reached out to us yet.
Could we please discuss some more regarding the situation so that we can assist you much further and resolve this?
Looking forward to hearing you soon at support-sbc@bsscommerce.com or via our Live Chat from the app!
This app is really good, it helps me to achive that function what I want. Also, the customer support is excellent. They solved the problems for me.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!