B2B/Grossiste par BSS
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I encountered an issue with installing this app but their support was great and help me out promptly! Awesome support!
Der Kundenservice antwortet schnell und löst Probleme umgehend. Ich bin sehr zufrieden mit der App, sie funktioniert einwandfrei und hat viele nützliche Funktionen.
Auf Emma vom Supportteam ist immer Verlass! Weiter so!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.
I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already.
Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme.
Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!
Have just started using the app, despite the functionality which is 10/10. The customer support team, especially Jolie is amazing, excellent and top notch customer support!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The support was really fast and helpful in my issues, thank you so much for making everything go so smoothly! :)
We are really happy for this solution to our b2c webshop (which is now a b2b webshop too!). Also the support is great, super fast and helpfull.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
I love the setup it’s done wonders for my business
The team have been brilliant from start to finish. They helped us quickly and effectively.
Many thanks
App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.
We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!
Thanks for your 5-star rating!
We are thrilled to hear that our fast assistance and proactive approach helped resolve the issues and implement the modules successfully on your old theme. We're delighted that the app is now running flawlessly.
Thank you for choosing our support service!