Avis (854)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
11 mai 2023

The best customer support I have come across ever. They are so quick to respond and action the changes we needed for our B2B site. 10/10 customer service. Many thanks from Team Gibsons Games

Gibsons B2B
Royaume-Uni
8 mois d’utilisation de l’application
BSS Commerce a répondu 16 mai 2023

Thank you for providing us with the 5-star rating and for your kind words!

We are glad to hear that you had the best customer support experience ever and that our quick response and action have met your requirements. We are grateful for your appreciation of our customer service.

Thank you, Team Gibsons Games!

22 mai 2023

Changing from using a previous wholesale app, the functionality of this app is something we are really looking forward to providing a great experience for our customers. The help and response to question in getting this changed over and set up has been first class.

AMA Sports
Australie
8 mois d’utilisation de l’application
BSS Commerce a répondu 29 mai 2023

Thank you so much for your 5-star rating! We are so pleased that the functionality of our app has been a great experience for our customers and that you have had first class help and response to your questions in getting setup. It's always our aim to provide the best service possible!

20 septembre 2022

Un service client au top, ils interviennent en 24H00. A l'écoute des besoins / réactifs / professionnel ! Merci beaucoup

Clap Paris
France
8 mois d’utilisation de l’application
17 mars 2023

Joy Nguyen and Nguyen Van Duc have once again been very helpful to me in answering my questions. I was a little lost as to some of the capabilities and limits of the application.
I had specific and simple question about how registrations worked on the lock and login and b2b registration application and forms.
They answered my questions promptly, accurately, and directed me to the location in their documentation where I could find the information again in the future as well as other related inquiries (which I promptly used later that day to answer another question).

purecarbondiamonds
Canada
8 mois d’utilisation de l’application
BSS Commerce a répondu 24 mars 2023

Thank you for your kind words and for rating us 5 stars. We really appreciate your feedback and it's great to hear that our agents were able to help you so quickly and accurately. We strive to provide our customers with the best service we can and are glad you were able to find the information you needed in our documentation.

23 mars 2023

Thank you to Emma and the technicians (Nguyen Ngoc Hai and Trinh Viet Anh) for addressing our website issues. Very easy to contact Emma via email, and they acted quickly to get the website working properly. Many thanks.

Rudy Project UK
Royaume-Uni
8 mois d’utilisation de l’application
BSS Commerce a répondu 24 mars 2023

Thank you for your wonderful 5 star rating! We really appreciate your feedback regarding our technicians' quick response and ability to address your website issues. We're delighted to know that it was easy for you to be in contact with us. We are grateful for your support!

30 mai 2023

I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!

Absinthia's Bottled Spirits
États-Unis
8 mois d’utilisation de l’application
BSS Commerce a répondu 7 juin 2023

Thank you so much for your 5 star rating!

We are thrilled that our customer service team was able to provide you with the help needed to easily set up your wholesale order form. We appreciate that you found them to be responsive and that everything is working as you expected.

10 août 2023

Great solutions for B2B wholesale and excellent customer support! Always reply and fix the issues in seconds. Kindly recommended!

Koda
États-Unis
8 mois d’utilisation de l’application
BSS Commerce a répondu 18 août 2023

Thank you so much for your 5 star rating! We are so glad that you appreciate our great solutions for B2B wholesale and excellent customer support.

It truly means a lot to us. Thank you again!

19 octobre 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Olibanum retail
France
8 mois d’utilisation de l’application
23 mars 2024

great support and app! love it

Area8 | Design furniture
Pays-Bas
3 mois d’utilisation de l’application
BSS Commerce a répondu 25 mars 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

10 novembre 2023

Das Tool funktioniert super. Zu Beginn muss viel programmiert werden. Der Support hilft einem aber sehr schnell und erledigt für einen die schwierigen Integrationen auf der Website.

Wir sind sehr zufrieden und können unseren Geschäftskunden nun ein separaten Zugang mit Händlerkonditionen präsentieren

YourScooter: Dein E-Scooter Zubehör & Ersatzteile Shop
Allemagne
7 mois d’utilisation de l’application
BSS Commerce a répondu 13 novembre 2023

Thank you for your 5 star rating!

We are pleased to hear that the tool works great and that our support team was able to quickly take care of the difficult integrations on the website.

We're glad you are able to present your business customers with separate access with dealer conditions.