B2B Wholesale Solution by BSS , 688 avis
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Really appreciate the efforts and the help from the support team. Especially Jonas and the tech guy Hoa Xuan Duong. Quick response and a nice service minded, solution focused mind set. Thanx!
Emma and the team were very helpful in integrating the app and portal to our store. Highly recommend.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This app was very easy to use for the purpose of having our customers fill out a wholesale registration form in order to create an account to shop. For the things we weren't able to figure out, the support team did a great job of assisting us and fixing all issues with minimal hassle on our end. Jonas N was extremely easy and pleasant to work with, and Nguyen Quoc Cuong worked behind the scenes to finish the technical work efficiently and exactly how we wanted. This made us feel really confident about using this app because we knew that we could depend on the support and technical teams.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I think it is better than most apps in terms of features and price. I've been using it for a while and I can do all the operations I want. I think it is one of the best apps on the B2B side. Especially in technical support, the customer representative "Stephanie" was very helpful. They respond quickly when you have a problem.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I used this application for our wholesaler project. I was quite worry because we have a lot of challenges such as multi currencies, multi languages, retail and wholesaler prices, etc. The support team is really attentive and responsive! Special mention to Emma and the technician who invested themselves in our project and answered all my questions.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We are creating a new B2B version of our site and tried numerous options via the app store and found that the BSS one fulfilled our needs. We wanted our B2B customer to have a full website experience rather than a portal into yet another system and this made it all possible. Any niggles I had were quickly sorted by the responsive and friendly support team who went above and beyond in solving them. Cannot recommend highly enough.
Developers Trinh Viet Anh & Nguyen Quoc Cuong as well as Jonas as the support agent were very responsive and helpful in working with us to get the wholesale store set up. We are in GMT+8 and we never had to wait more than a few minutes to get a response from the team. Really appreciate the instant replies and updates, as well as the workable solutions offered. The app itself does the job well and has all of the features that we were looking for. Happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Exceptional team - Add to that the fact that support is instantaneous and amazingly helpful. Stephanie is the gold standard of being customer-centric, her communication is flawless. They are incredibly good listeners that appreciate the feedback. Where possible they are extremely responsive to making changes to my suggestions, all with a smile. Keep up the extraordinary support. Stop looking, I have tried them all and this is by far the best B2B Wholesale App available, coupled with the fact the team at BSS Commerce are constantly listening to their customers and adding new features and functionality. App & Developers are perfect in every way, always taking comments on board to fine tune every aspect of their product offering. All this while still in the trial period, I don’t know how they are going to top this customer experience when we start paying. Highly recommended. Great job! Five Stars +++++ all day.
Your review makes our day, Joseph.
Your kind words and valuable feedback keep our team forward to improve our apps better every day.
Thank you so much and wish your business all good. We will keep our customer-centric mind no matter when you are on the trial or you will pay in the future, I promise.
Best,
Steph.
Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!
Thank you so much for your 5-star rating and kind words about our customer service and our app!
We are so pleased to hear that you are happy with the performance and excellent support that our BSS Team provided. We are delighted to have earned your highly recommend!
Tolles Tool sehr umfangreich , nützliche Funktionen - toller Support - schnelle Reaktion bei Chatten - alles perfekt!
Thank you for your 5-star rating! We really appreciate you taking the time to share your positive experience. We're delighted to hear that you found our app to be very extensive and the functions to be both useful and great.
Also, we are happy to hear that support and response time when chatting was up to your expectations; it means a lot to us! Thank you!