B2B/Grossiste par BSS

B2B/Grossiste par BSS

Avis (859)

Note globale
4,8
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
17 février 2023

The Team around Jolie Nguyen and the developers Mai Van Quy and Bui Thanh Phong were so helpful and forthcoming. Our store is based on a third-party theme so there had to be made several changes in order for the different functions of the app to work. They helped me throughout the whole process of implementing the functions VAT-Extempt, Registration-Form, Display of Prices inc./excl. Tax. All my questions were answered promptly and professionally. I love the many possiblities the app provides for adding B2B-typical functions to your store. Big shout out to whole team and 5*-stars for your app!
____________________________
Das Team um Jolie Nguyen und die Entwickler Mai Van Quy und Bui Thanh Phong war sehr hilfsbereit und zuvorkommend. Unser Shop basiert auf einem Drittanbieter-Theme und so mussten einige Änderungen vorgenommen werden, damit die verschiedenen Funktionen der App funktionieren und installiert werden konnten. Sie halfen mir während des gesamten Prozesses der Implementierung der Funktionen Mehrwertsteuerbefreiung, Registrierungsformular, Anzeige der Preise inkl./exkl.Steuer. Alle meine Fragen wurden zeitnah und professionell beantwortet. Wenn es darum geht einen bestehenden Shop mit B2B-Funktionen (relativ schnell und einfach) zu erweitern, ist die App eine eierlegende Wollmilchsau ;) - fast alles ist möglich!
Ein großes Lob an das gesamte Team und 5*-Sterne für Ihre App!

Nuoka
Allemagne
21 jours d’utilisation de l’application
BSS Commerce B2B a répondu 23 février 2023

Thank you so much for your wonderful 5 star rating! It means a lot to us that you had such a positive experience working with our team, especially Jolie Nguyen, Mai Van Quy and Bui Thanh Phong. We are very proud of the different functions our app provides for adding B2B functions to your store and are very pleased that you are making great use of them. We really do appreciate your feedback and your recommendation. Thanks again for your support!

11 novembre 2021

Excellent customer service. Great interactions with Emma to solve our problems and excellent technical support by Minh Tri.

NICONI
Inde
21 jours d’utilisation de l’application
BSS Commerce B2B a répondu 18 novembre 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

24 janvier 2022

Great app! Emma and Minh Dang from their support team helped resolve compatibility with our custom theme. I could not recommend this team more - we had very negative experiences with other apps before.

SoccerOne-DEVELOPMENT
États-Unis
21 jours d’utilisation de l’application
BSS Commerce B2B a répondu 26 janvier 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Modifié le 2 février 2023

This app is great, it meets all of our B2B needs and is easy to understand. Even when we got stuck on some parts and needed some redesigning work to fit our website and company needs, we contacted the team and Jena Nguyen and dev Bui Thanh Phong resolved our issue with fast and professional turn around throughout. This app allows you to enable the functions you need for your business and has straight forward instructions on how to enable them. We highly recommend the app and are assured we can count on their support team.

Pan World Brands
Royaume-Uni
21 jours d’utilisation de l’application
BSS Commerce B2B a répondu 3 février 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

3 août 2023

So far, the support has been great. As we are on EST in the US, it is a little tricky because of the time difference but they solved something correctly without my immediate input and we were very pleased.

Christine Byer Esthetics
États-Unis
21 jours d’utilisation de l’application
BSS Commerce B2B a répondu 7 août 2023

Thank you so much for your lovely 5 star rating!

We are absolutely delighted to hear that our support has been great and that you were pleased with our ability to solve something correctly without your immediate input.

We appreciate your kind words and we are glad you are satisfied with our service.

10 octobre 2023

The app works exactly as describe, and I haven't noticed any issues or bugs. We did need a few minor tweaks to make it more compatible with our theme, but Jennie in customer support helped to get the necessary changes made quickly and easily. Definitely happy with our choice so far!

Patriot Coolers
États-Unis
21 jours d’utilisation de l’application
BSS Commerce B2B a répondu 16 octobre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

5 août 2022

I Use this app to replace 3 apps and works very well. The set up and support are outstanding. I hope they can implement my idea for an additional function but regardless some of the best i have worked with so far.

Family Fabrics B.V.
Pays-Bas
21 jours d’utilisation de l’application
23 janvier 2022

I had a problem with integrating several features into my store. Reached out to the support and immediataly Steph and Jane helped me to to install everything. Very very nice service and very nice app :)

BMcolours
Allemagne
20 jours d’utilisation de l’application
BSS Commerce B2B a répondu 26 janvier 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

14 juin 2022

This app has been really handy in creating our store. The support is excellent and makes it super easy to use without a developer.

Biolink Australia
Australie
20 jours d’utilisation de l’application
23 février 2023

I looked around at a number of apps that could give me the functions I required for a wholesale pricing solution. I settled on this app as it had the most flexible functions; registration form, custom pricing (lots of flex with the conditions!), varying tax treatment, and varying shipping cost rules which is important with larger orders generated with wholesale and can be tailored to a customer type via a customer tag. - plus many more functions I will probably use in the future. I was also pleased to solutions for extra charges which is handy to add to my retail store for larger or heavier items. The app also adds discount pricing codes and bogo and rules surrounding the usage of those which is very handy.
When there is a lot of function, complexitity can be an issue and it did take me a little while to figure it out, but I got there (and I'm one of those people to hate to read instructions - but there is a lot of written instruction if you need). But the best part is the very helpful and responsive support I've received from Emma and the technical assistance from Nguyen Ngoc Hai who installed the app and a few small customizations. If you have a basic understanding of theme code, you can easily follow their instructions, but so good to have their support and get it up and running correctly the first time. Its not the cheapest app, but its packed with function that's given me some more ideas of how I can improve my store. I definitely recommend.

Axessorize
Australie
20 jours d’utilisation de l’application
BSS Commerce B2B a répondu 29 mars 2023

Thank you so much for your 5 star rating! I'm so glad to hear that you found our app to have the most flexible functions, and that you found solutions for extra charges! Our support team is so pleased to have your feedback that you received helpful and responsive service from our agents. We strive to provide the best possible product and are so glad you found it to be of use for your store. Thank you for your recommendation and for your feedback!