B2B/Grossiste par BSS

B2B/Grossiste par BSS

Avis (849)

Note globale
4,8
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
3 février 2024

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Ex Machina Supplements & Nutrition, LLC
États-Unis
5 jours d’utilisation de l’application
13 mars 2023

Thanks a lot to June Nguyen and your dev Anh Duc Tran!
I needed some assistance with the features and some styling and got a very quick response. They solved my issues right away.

Generally I am very very happy with the app itself and of course very happy with the customer service I recieved from June and Anh. The features in the app is better than expected. They have thought of every little detail. I am very impressed.

I highly recommend the app.

Earfab
Danemark
5 jours d’utilisation de l’application
BSS Commerce B2B a répondu 15 mars 2023

Thank you so much for your kind words and your 5-star rating! We are glad to hear that you are happy with the features and user experience of our app - we really appreciate your feedback. Thank you again!

7 mars 2023

Did exactly what we wanted for wholesale customer and displaying prices as inc/ex VAT which other apps we tried did not do.

Setting up which products I wanted to included as wholesale was very easy but when it came to displaying VAT I needed some assistance, I contacted customer service via live chat and June was extremely helpful, as well as developer Cuong Nguyen Quoc. They even worked late to assist us as we are in different timezones. Would definitely recommend.

Refill Station
Royaume-Uni
5 jours d’utilisation de l’application
BSS Commerce B2B a répondu 9 mars 2023

Thank you so much for your 5 star rating! We really appreciate your kind words, especially about our helpful customer service and our developer Cuong Nguyen Quoc. We appreciate a lot for your feedback and will try our best to make sure our customers are satisfied. Thank you for your support!

30 avril 2021

Best customer service. Easy to use app for wholesale solution. Coulda give 10 stars if possible. Highly recommend!

PCA Hydro
Canada
5 jours d’utilisation de l’application
20 juillet 2022

The support team, including Josephine and Nguyen Vu Manh Cuong have been AMAZING!! They walked us through the process to configure their app to work for our site. Our site is complicated because it services WHOLESALE accounts and retail accounts. Definitely recommend working with this group. Their service and support is the best of any app development team with which we have worked.

Agave Oil
États-Unis
5 jours d’utilisation de l’application
20 mars 2023

Joy Nguyen und Dao van Phu haben mir bei meinen Problemen sehr weitergeholfen. Zunächst sollte ich den Code meines Shops ändern. Ich habe keine Erfahrung in diesem Bereich und habe mich daher an den Service gewandt. Es kam eine schnelle Rückmeldung und mein Problem wurde von Joy und Dao einwandfrei gelöst. Danach hatte ich noch weitere Fragen die mir sofort beantwortet wurden. Auch die Kommunikation war sehr gut! Ich habe immer eine Antwort in Deutsch zurückbekommen und alles war immer sehr nachvollziehbar.
Wenn ich ein Problem habe werde ich mich auch in Zukunft immer bei Joy und Dao melden.

Paintmayer Motorenmanufaktur
Allemagne
4 jours d’utilisation de l’application
BSS Commerce B2B a répondu 24 mars 2023

Thank you so much for your glowing 5-star review! We're so glad to hear that our agents were able to help you so quickly and effectively with your problems. We appreciate the positive feedback and that you will turn to us should any future issues arise. Your satisfaction is our priority!

17 juin 2021

App that works very well and above all the assistance is exceptional we have done a very precise and professional job together and above all they are always available, we really recommend it

Nbg Shop | L'ingrosso che cercavi
Italie
4 jours d’utilisation de l’application
19 mai 2023

best experience. Had issue with some features and they have solved each and every request i asked.

Kefi Kalon
Australie
4 jours d’utilisation de l’application
BSS Commerce B2B a répondu 22 mai 2023

Thank you so much for your 5-star rating!

We are delighted to hear that your overall experience with our product has been excellent. We are overjoyed to hear you have had a positive experience with each and every request and appreciate your satisfaction with our service. Thank you again for your feedback!

25 avril 2023

I am happy to write a positive review about the app's features and excellent customer support. The app is incredibly user-friendly and has many useful features that make it easy to use. The customer support team is very responsive and helpful, always going above and beyond to assist users with any questions or issues.

BURMS - 3D Druck Jena GmbH & Co.KG
Allemagne
4 jours d’utilisation de l’application
BSS Commerce B2B a répondu 27 avril 2023

Thank you for your 5-star rating! We appreciate you taking the time to write a positive review about our app and features as well as our excellent customer support. We are glad that you find our app to be user-friendly and that our customer service was able to help and guide you with any questions and issues. We thank you for your kind words of appreciation.

4 novembre 2021

This app provides unique and various functions with regard to pricing policies that caters wholesalers' needs.This app works great and when it dont just ask support and they will make it work for you. Always quick response and whit the talented team i was up running on no time.

Solar Tackle EU
Royaume-Uni
4 jours d’utilisation de l’application
BSS Commerce B2B a répondu 4 novembre 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!