B2B/Grossiste par BSS

B2B/Grossiste par BSS

Avis (887)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
13 juillet 2022

Josephine and Trinh Viet Anh did a great job of getting our store configured and working properly. They were quick to respond and did a great job all around.

Creative Sports
États-Unis
2 mois d’utilisation de l’application
2 février 2024

What can i say, but just the greatest help, and still helping now. Some of the best customer servicer from Jolle, very helpful. Installation been really easy and there's heaps of customizability to the app. again many thanks Zeik

Yamina Rare Plants
Australie
3 jours d’utilisation de l’application
31 mai 2023

Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!

BeadTin.com
États-Unis
2 jours d’utilisation de l’application
BSS Commerce a répondu 7 juin 2023

Thank you so much for your 5-star rating!

We're so happy to hear that our excellent app and customer service has been working well for you, giving you lots of features and being worth the extra.

We truly appreciate your support!

15 mars 2023

Thank you Emma for your support ! Your answer and indeas were accurate, meaningful and fast ! Happy to work with you

omerjmc
France
2 jours d’utilisation de l’application
BSS Commerce a répondu 17 mars 2023

Thank you so much for your 5-star rating! Your constructive feedback and positive response are invaluable to our team. It is always a pleasure to have the chance to work with you.

13 septembre 2023

Fantastic customer service, went above & beyond to help us get set up!

Lash Spell
États-Unis
2 jours d’utilisation de l’application
BSS Commerce a répondu 19 septembre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

14 juin 2023

Joy and Staff are quick to response on my inquiry. What you see on the demo is what you get no hidden or what so ever. If you encounter some problem the staff is quick to solve or give you solution on it.

Would definitely recommend the app.

MesaWell
États-Unis
2 jours d’utilisation de l’application
BSS Commerce a répondu 15 juin 2023

Thank you so much for the 5 star rating!

We really appreciate your kind words, especially about how quick our staff is to respond to inquiries and how the demo accurately reflects our app's features. We're so glad that you're happy with the app and would recommend it!

Thank you again for your positive review.

15 avril 2023

We look forward to customer service getting back to us so we can resolve the issue of being billed for months with no true usage because of setup issues and nothing but run-around, back-and-forth emails. I have even written them Whats App with no resolution. They tell me to use their knowledge base while on their most expensive plan, estimated to spend $1200.00 a year. We have been paying for months with no resolution. This company's customer service has not impressed us thus far, even if the tech is present.

Budzburn
États-Unis
2 mois d’utilisation de l’application
10 août 2023

Jennie and the BSS team have been an amazing support in getting us up and running. This is now our second store where we use this App and we have been nothing but satisfied.

PieceMaker UK
Royaume-Uni
2 jours d’utilisation de l’application
BSS Commerce a répondu 18 août 2023

Thank you so much for your rating!

We are delighted to have your support for both stores and we are glad that the BSS team has been able to provide you with excellent service. We will continue to strive for excellence and make sure our services remain outstanding.

Thank you again for your kind words.

27 octobre 2023

This app is amazing! Very user friendly, many options, and great support!
I can recommend this app for everyone looking for a good B2B solution.

Frero Collective
États-Unis
1 jour d’utilisation de l’application
20 juillet 2023

Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.

Tuhi Stationery Ltd
Nouvelle-Zélande
Environ un mois d’utilisation de l’application
BSS Commerce a répondu 24 juillet 2023

Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.

However, kindly understand that this is subscription and according to the system, you will be charged if you step on Shopify billing cycle. In your case, you have already finished the trial and stepped on the first billing cycle.

Hopefully, you can reach us out at sales@bsscommerce.com so that we can assist much further and help you revise your experience!