BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

리뷰 (846)

전체 평점
4.8
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2025년 4월 4일

5 stars for the exemplary customer service and ease of app. Am somewhat cautions as I JUST started using, may revisit in a few months and share my experience. First impression - I would recommend for a start-up wholesale. The app is relatively straightforward, the customer service is outstanding, and it is proving to meet my needs.

Happy Pig Studio
미국
앱 사용 기간 11일
2025년 2월 12일

We only use a very small part of what this solution offers in total. That however works very well. The support from the team and their devs is outstanding and probably the biggest reason to recommend the app.

Aviationtag
독일
앱 사용 기간 거의 3년
2025년 6월 11일

The app is very complex and unfortunately quite confusing to navigate. The user interface lacks clarity, making it difficult to find specific features or settings without spending a considerable amount of time exploring. This steep learning curve may be frustrating, especially for users who expect a more intuitive experience.

While the support team is generally friendly and tries to be helpful, they often seem to lack the necessary knowledge to resolve even basic issues, particularly when it comes to more advanced questions about the app or Shopify in general. Communication can also be challenging, as their English skills are sometimes limited, leading to misunderstandings or incomplete answers.

GlowKontor
독일
앱 사용 기간 5일
답글 BSS Commerce B2B개 2025년 6월 12일

Hi there,

We're truly sorry for the confusion and initial miscommunication you experienced.
We completely understand how frustrating it can be when the app doesn't feel intuitive, and we sincerely apologize for falling short of your expectations.

That said, our team has been actively working to resolve your concerns and has implemented a custom solution directly on your draft theme to better match your needs. We’d really appreciate it if you could review the changes and let us know your feedback when you have a chance.

Once again, we’re sorry for the trouble. Delivering a smooth experience and helping you succeed is always our top priority. Thank you for your honest feedback – it truly helps us improve.

2025년 4월 17일

The app works well for our needs, and it offers many features. Support is always available and promptly resolves any issues. Thank you Jonas for you support.

Green Hill Italia
이탈리아
앱 사용 기간 2년 초과
2025년 2월 11일

The app works really well for us, but the real stars here are the support team!

Jonas went above and beyond to help me this morning with a shipping issue I thought was related to BSS. It turned out to be caused by another app, but that didn’t stop Jonas from dedicating his time to finding a solution. He was patient, thorough, and incredibly supportive - he genuinely couldn’t do enough to assist me.

I’m so grateful for the effort he put in, and it’s refreshing to see such outstanding customer service. Huge thanks to Jonas and the team!

Stonelux Paints
영국
앱 사용 기간 대략 1년
2025년 3월 4일

The BSS Commerce team have gone above and beyond in helping us to add a B2B section to our Shopify store.

Jonah's patient and professional approach, excellent communication and detailed support to help integrate our rather exact requirements, was hugely appreciated.

No hesitation in giving them a 5 star review!

Folkington's
영국
앱 사용 기간 4개월
2025년 4월 29일

Excellent service from Quan N – fast and super friendly support!

I would like to express my appreciation for Quan N. From the very first moment, I felt truly heard and taken seriously. Quan was very friendly, thought along with me, and quickly came up with a solution. What I especially appreciated was the clear communication and the feeling that nothing was too much to ask.

Thanks to Quan, everything was sorted out in no time, without any hassle. A big thank you for the fast and personal service – you don’t come across that very often anymore! I can highly recommend Quan N.

Human Comfort
네덜란드
앱 사용 기간 대략 2개월
2025년 5월 27일

We would like to express our gratitude to Jonas for the excellent support provided during the installation of the APP. From the very beginning, he was helpful, knowledgeable, and very attentive to our needs.

He guided us with great professionalism, clearly explaining each step and supporting us throughout the entire process until the APP was fully activated. His assistance was timely, precise, and truly valuable.

It was a pleasure working with him – thank you so much, Jonas!

B2B Resellers
이탈리아
앱 사용 기간 10개월
2025년 5월 20일

I would recommend this app because the customer support is exceptional. They always do their best to help you out and always find a suitable solution for all your needs.
The app works greatly and it's easy to use and understand.

INFLUENCER
이탈리아
앱 사용 기간 2개월
2025년 5월 27일

Jonas and his team made quick and create changes to let it fit perfect for us. Great app what fills the hole to Shopify Plus. Thank BSS!

Koosvanderbeek.nl
네덜란드
앱 사용 기간 5개월