리뷰 (852)

전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2021년 5월 4일

App which one solved our b2b problems with our wholesalers. We can set discounts depends on clients identify even for guests which is amazing.

Didier Lab
프랑스
앱 사용 기간 8일
2023년 8월 25일

We have implemented this app to show quantity breaks when a certain number of products is in the cart, e.g. order 21 cases or more and receive 10% off. Support was great and Jennie helped me troubleshoot all teething problems in record time. A great experience and I highly recommend this plugin.

Thrust Vector Wholesale
독일
앱 사용 기간 8일
답글 BSS Commerce개 2023년 8월 31일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2021년 11월 23일에 편집됨

App is extremely easy to use and manage through their dashboard! Ran into some issues on my end but was helped by Gigi and Madu who fixed the issue very fast! Now the app works exactly how we want it. Great all-in-one app with amazing support. Look forward to growing our business with this!

AMZ Employees
미국
앱 사용 기간 8일
답글 BSS Commerce개 2021년 12월 8일

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023년 7월 6일

Great service so far! But what really stands out is the exceptional customer service! Would definitely recommend!

HVAC DIRECT Pty. Ltd.
오스트레일리아
앱 사용 기간 8일
2022년 7월 1일에 편집됨

I found this app because I need customers in my shop to register and await approval by us, prior to shopping. The App solved this problem but I had issues with some functionalities regarding the approval of customers (it said invalid email adress, even if I knew the adress would work). However, the support team was very fast and started to work on the issue an hour after i reported the problem. Within short time, Josephine Dao and Nguyen Vu Manh Cuong from the team solved the issue and it was a pleasure working with them.

Solaveni Online Store
독일
앱 사용 기간 8일
2023년 3월 31일

I had this app for quite a while but I decided to uninstall it because I was not getting use out of it and basically I could not justify the $50 monthly subscription. I uninstalled it and since then they continue to charge me the $50 a month. I reached out to Shopify support and they created a ticket. I didn't hear back. Another month goes by and they charge me again! I reached out to Shopify support again and they created a second ticket. Finally Joy Nguyen reaches out to me via email and he states that I am not entitled to a refund. Even though in his email he states that merchants are required to uninstall the app if they want to discontinue the service. I am not sure why Shopify allows foreign countries to offer apps to American companies without vetting them first. This is very concerning.

Graciano Ltd. Co.
미국
앱 사용 기간 8개월
답글 BSS Commerce개 2023년 4월 2일

Thank you for sharing your experience. We apologize for the delay in responding and for not providing the service that you expected. We take these kinds of matters seriously and we will be sure to review and address the issues that you highlighted.

However, kindly understand that this is subscription so the system will auto-charge you on monthly-bill. If you have already stepped on the new billing cycle, the system will for sure charge your for the billing of that 30-day no matter when you cancel or remove the app. Also, we have reached out to you regarding the situation.

Once again, we apologize and thank you for your feedback.

2022년 7월 14일

Top level app. There aren't any apps out there like this yet that work with Shopify Markets but as soon as it's possible, I'm sure this team will make it happen.

GSWF
캐나다
앱 사용 기간 7일
2022년 7월 15일

I was looking for a while for an app that can help my store accomplish what i needed to do. BSS Commerce suite of products really helped me do that. Their website lock and wholesale solution allowed me to create a locked website with only authorized access. Their custom sign up forms are easy to set up and when i struggled to setting up functionality their customer service was outstanding. They would test and retest to make sure my issues were resolved. I would highly recommend them!

Kratompoint Wholesale
미국
앱 사용 기간 7일
2023년 11월 2일

This app is very useful if you want to set up a B2B section on your website. The support team is highly efficient and responds quickly to your needs.

TheMotoLife
스페인
앱 사용 기간 7일
답글 BSS Commerce개 2023년 11월 10일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2023년 10월 18일

First class support, always there to answer your questions and fix whatever problems that may show up

alfredogco
덴마크
앱 사용 기간 7일