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Joy Nguyen und Dao van Phu haben mir bei meinen Problemen sehr weitergeholfen. Zunächst sollte ich den Code meines Shops ändern. Ich habe keine Erfahrung in diesem Bereich und habe mich daher an den Service gewandt. Es kam eine schnelle Rückmeldung und mein Problem wurde von Joy und Dao einwandfrei gelöst. Danach hatte ich noch weitere Fragen die mir sofort beantwortet wurden. Auch die Kommunikation war sehr gut! Ich habe immer eine Antwort in Deutsch zurückbekommen und alles war immer sehr nachvollziehbar.
Wenn ich ein Problem habe werde ich mich auch in Zukunft immer bei Joy und Dao melden.
Thank you so much for your glowing 5-star review! We're so glad to hear that our agents were able to help you so quickly and effectively with your problems. We appreciate the positive feedback and that you will turn to us should any future issues arise. Your satisfaction is our priority!
This app works really fantastic combined with their other FREE app 'B2B Login & Lock Access'. A working log-in portal is easily created by combining these apps and truly provides a B2B Wholesale solution, for customers to sign-up and log-in. This app has many other functions, but this one is by far my favourite!
Besides these functions, I would like to thank the team of BSS Commerce! Especially Jennie P and tech specialist Nguyen Tien Hau have been of great help for us. Their professional approach and high quality support have been very pleasant and helpful with solving all the issues I encountered. Jennie P has been very friendly and kept in touch with me by providing new answers and solutions to my big list of questions and issues. From big to small questions/issues, everything got resolved by their skilled support & tech team.
We are very satisfied with this app and definitely impressed with their team! :)
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
App that works very well and above all the assistance is exceptional we have done a very precise and professional job together and above all they are always available, we really recommend it
This app provides unique and various functions with regard to pricing policies that caters wholesalers' needs.This app works great and when it dont just ask support and they will make it work for you. Always quick response and whit the talented team i was up running on no time.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Exceptional customer service. There were a few things not working during setup and June and the team were amazing at fixing them quickly and providing continued support during the setup process!
Thank you so much for your 5 star rating and kind words!
We are delighted to hear that the customer service you experienced was exceptional. Our support agent and the team are committed to providing quick and ongoing support and aim to make the setup process as smooth as possible.
We appreciate your feedback.
Great app the customer support is really helpful they're very responsive to my inquiries. It is easy to navigate. Highly recommended.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
Works great. Support team is very helpful. Since I just started using this app, I will see how this goes.
Thank you so much for the 5 star rating! We are so glad that you are having a great experience with our app and support team, and we will continue to work hard to ensure that you continue to have a good experience with us.
I've installed this app, the app works well and their customer support is also great the resolved issues in a quick time.
This very first feedback is very meaningful to the whole team. Thank you very much!
We work with the B2B wholesale app at two shops and are very happy.
Perfect app for business shops and portals.
Above all, the support is outstanding. Our contact person Jennie answers all questions super fast and helped us with all installations within one day.
Thank you!
Greetings from Germany and Switzerland!
Thank you for your 5-star rating!
We are glad you are satisfied with the app, its features, and the support you have received. It is encouraging to know that our agent has provided outstanding service in assisting you with installations within one day.
We greatly appreciate your valuable feedback!
We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!
Thank you so much for the fantastic 5-star review!
We are so glad to see that our team has been helpful in resolving the issues you experienced and that they have been friendly and polite to the process.
We really appreciate your kind words - thank you!