Omtaler (849)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
23. august 2024

Good app, not a 5/5 as things could always be improved but overal it's working. A bit too expensive in my opinion though.
Good customer service.

Amalys B2B
Belgia
Over 1 år bruker appen
BSS Commerce svarte 26. august 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

25. september 2024

pros:
1) The support team talks properly to the customer
2) They understand the customer's requirement very well and then give the proper solution.
3) If any issue comes up in the tool then they try their best to resolve it.
4) Customer's query is resolved within 24 hours
5) The tool is easy to configure
6) This tool fulfills the requirements I had.

cons:
1) Customer support is not 24/7
2) There should be something to resolve customer's queries within 24 hours.

Total Liquor
USA
1 dag bruker appen
BSS Commerce svarte 26. september 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

21. august 2024

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

HBM Supplies
USA
4 måneder bruker appen
BSS Commerce svarte 23. august 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

11. juli 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

Blooms out of the Box
Nederland
9 måneder bruker appen
BSS Commerce svarte 15. juli 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

12. oktober 2024

Some troubles in the begin, but Namyr has help us very good and fixed the problems we had.

Installatie-shop.nl
Nederland
18 dager bruker appen
3. juli 2024

Just start to use this app but have to say that the support is quite efficient, within half an hour the issue was located and with a few hours it was already fixed. Moreover the support from Jolie was also quite helpful, she is patient and very cooperative.

JF Blossom
Nederland
17 dager bruker appen
BSS Commerce svarte 7. juli 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

21. august 2024

Support funktioniert gut. Jolie konnte bisher in den meisten Fällen relativ zügig helfen. Wird aber auch gebraucht, da doch einige Dinge noch speziell auf den Shop angepasst werden müssen.

Offroad Manufaktur Shop
Tyskland
Rundt 1 år bruker appen
BSS Commerce svarte 23. august 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

12. juni 2024

We recommend this app. They were some compatibility issues with our custom code but the support answer and solve things pretty quick and the app does the job.
We put 4 stars because the app don't allow the uses of shopify custom codes which we needed.

Chefs' Island
Japan
Rundt 2 måneder bruker appen
BSS Commerce svarte 14. juni 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

16. mai 2024

Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.

Syracuse Cultural Workers
USA
Rundt 1 måned bruker appen
BSS Commerce svarte 20. mai 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you our best.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

20. mai 2024

Service has been amazing and I have achieved exactly what I wanted however the cost is quite high. I would also note you may need to subscribe to 2 apps to get the desired outcome. I would recommend this as a BSB app it does seem to be within the same costs as others so based on service alone I can’t fault the fast response

Salt And Pepper Diamonds TM
Australia
6 dager bruker appen
BSS Commerce svarte 22. mai 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you more and revise your experience.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.