Omtaler (852)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
11. november 2024

Die App macht genau das, was ich erhofft habe. Besonders das Modul, die VAT Nummer zu prüfen, ist ein Segen. Auch der Support ist extrem zuvorkommend und half bei allen Angelegenheiten. Ich würde diese App definitiv weiterempfehlen

ZACO Technology GmbH
Tyskland
Rundt 2 måneder bruker appen
25. september 2024

pros:
1) The support team talks properly to the customer
2) They understand the customer's requirement very well and then give the proper solution.
3) If any issue comes up in the tool then they try their best to resolve it.
4) Customer's query is resolved within 24 hours
5) The tool is easy to configure
6) This tool fulfills the requirements I had.

cons:
1) Customer support is not 24/7
2) There should be something to resolve customer's queries within 24 hours.

Total Liquor
USA
1 dag bruker appen
BSS Commerce svarte 26. september 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

25. oktober 2024

Satisfaction ++ pour cette application qui nous permet de gérer au mieux nos tarifs / commandes revendeurs. Nous allons également tester l'interface dédié aux agents. Service client parfait avec une grande réactivité. Un grand merci à Emma et toute l'équipe.

Natif
Frankrike
Rundt 1 år bruker appen
22. oktober 2024

Super fornøyd med både hjelp og appen! Enkel å bruke!

FruityFriendly
Norge
Over 2 år bruker appen
8. august 2024

Great product and amazing customer service. They go above and beyond to help you out.

Nandog Pet Gear™ Wholesale
USA
Rundt 2 måneder bruker appen
4. november 2024

Easy to integrate and great support / guidance. I recommend.

HOSPITALITY FOODS
USA
Rundt 1 måned bruker appen
21. august 2024

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

HBM Supplies
USA
4 måneder bruker appen
BSS Commerce svarte 23. august 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

12. november 2024

Easy to use so far and has all the options I need. I contacted support and they answered my query within seconds. Very happy

Prêt à Prep
Australia
Rundt 2 timer bruker appen
11. juli 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

Blooms out of the Box
Nederland
9 måneder bruker appen
BSS Commerce svarte 15. juli 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

12. september 2024

Everything works and the supporting team is really helpful!
Thank you to Namyr for helping me out configurate my store!

Made in Japan
Portugal
Rundt 22 timer bruker appen