Omtaler (852)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
15. juni 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Amoreo
Nederland
Over 1 år bruker appen
Redigert 16. februar 2022

ユーザー別の価格を実現できる方法がなく、Plusプランにしたとしても現状APIがないようで、ユーザー別価格の自動化がマスト要件でしたので大変助かりました。開発ストアでは無料なのも良心的だと思います。サポートのEmmaと技術者のMinh DangとHoa Anh Duongはいつも問い合わせに迅速に対応してくれます。

yp-ec-ph2-proto
Japan
Over 1 år bruker appen
BSS Commerce svarte 17. februar 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Redigert 13. november 2022

I am very grateful to Joy and developer Nguyen Van Duc.
Their support is very correct, fast and professional. Thanks to this support I can use the app with confidence.
Joy's answers are fast and excellent.

yamatoprotec-test
Japan
Over 1 år bruker appen
10. mai 2023

If you are looking for an application that offers exceptional features and functionality, as well as outstanding customer service, B2B Solution is the place to go. Regardless of the type of request, the support prompt response and resolution has always been outstanding. It is without a doubt a great support.

ICR Shop
Tyskland
Over 1 år bruker appen
BSS Commerce svarte 10. mai 2023

Thank you so much for your 5-star rating! We are thrilled that you have had such a great experience with B2B Solution and appreciate your kind words about our features, functionality, and customer service. We take great pride in providing exceptional support and are grateful for your feedback!

Redigert 17. oktober 2022

The support from Joy and Vu Phi Hung were stellar!! They're definitely a very supportive, winning team! They were super fast to answer my questions and come up with solutions to the issues raised. Joy and Vu Phi Hung thank you for the great customer service.

Purpos
USA
Over 1 år bruker appen
BSS Commerce svarte 12. desember 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

15. desember 2022

Joy Nguyen and Hoang Van Luan and Nguyen Van Dong have been just amazing. We had problem of compatibilities between apps around the website but they solved everything super quick and in a super professional way.

we will thank you both very much

Fedua Professional
Italia
Over 1 år bruker appen
BSS Commerce svarte 27. desember 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

12. juli 2022

My team and I stay in constant contact with BSS support. It is above top notch. They not only fix your problem but reach out after a few days to see how things are going, test things, and implement specific solutions fast. I don't have enough good things to say about Nguyen Dinh Khanh, Hoa Xuan Duong, Vu Phi Hung and Jonas. Terrific team of people.

Hps1source
USA
Over 1 år bruker appen
Redigert 23. mars 2023

I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response!

They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular.

Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.

Fry Fresh Edible Oils
Storbritannia
Over 1 år bruker appen
BSS Commerce svarte 17. mars 2023

Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |

30. desember 2021

I didn't know if this app would have answered to our needs, so I set up a call with Nhi HTU from BSS and she was super confident with the platform and showed me I could reach my target through their app. Positive Feedback!

I ' m droid
Italia
Over 1 år bruker appen
BSS Commerce svarte 6. januar 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

6. februar 2023

Very pleased with this B2B app so far! It accomplishes many of the tasks that we need for our dealer portal on our website, and the custom pricing tools are probably the features we like (and use) the most. Anytime there has been an issue, the app developers have been very quick to respond, and always help us figure out how to change any applicable settings or fix code where need be. Shoutout to both Jennie and Trinh Viet Anh for helping us fix our latest hurdle :)

Aces Fuel Injection
USA
Over 1 år bruker appen
BSS Commerce svarte 7. februar 2023

We are so glad to hear that you are pleased with the B2B app! We are glad to have delivered on the features you need for your website and that our custom pricing tools have been the main benefit for you. A big thank you to both Jennie and Trinh Viet Anh for helping you fix your latest hurdle! We appreciate your 5 star rating.