Recenzje (714)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
Edytowano 23 marzec 2023

I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response!

They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular.

Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.

Fry Fresh Edible Oils
Wielka Brytania
10 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 17 marzec 2023

Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |

1 kwiecień 2022

Habe die App in meinem neuen B2B Store eingefügt, läuft sehr gut und die Hilfe vom Support war richtig klasse! Schnell und kompetent! Danke Emma and Hoa Xuan Duong! Viele Grüße Udo

Cashewrella-B2C
Niemcy
10 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 13 kwiecień 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2 marzec 2022

I am very happy with this app.
Above all, when I installed B2B/WHOLESALE SOLUTION, the application was not fully compatible with my Shopify theme and Emma and Minh Dang were able to do a serious and fast job so that everything could work!
I had an issue with the quantity amount break function not updating in the cart and despite it being the weekend the team still fixed the issue.
Really very satisfied with this application and the team.
Thanks so much for your services, Love BSS team

watcstudio
Portugalia
10 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 3 marzec 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edytowano 13 luty 2023

Guten Tag,
Very fast and perfect support. I have installed the B2B Login app from BSS before, and now I'm testing out the B2B/Wholesale Solution app for my site. I just used the app for a few days to experience it and have some reviews about the app. The app is good. It is simple to understand and simple to utilize. I needed a custom registration form and some settings, Support staff June Nguyen and dev Duc Anh Tran solved fastly. Many thanks for the product and support.

Super Produkt und schnell Support.

Mit freundlichen Grüßen

Wir kaufen deine Radsätze
Niemcy
10 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 15 luty 2023

Thank you so much for the wonderful 5-star rating! We are delighted to hear that you were able to enjoy a simple, easy-to-understand experience with the B2B/Wholesale Solution app, as well as the helpful support from June Nguyen and Duc Anh Tran! We truly appreciate your kind words.

3 czerwiec 2022

Excellent service in required areas. Very responsive in dealing with any issues encountered. No issues in recommending this app and their technical team.

CCTVdirect
Wielka Brytania
9 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 6 czerwiec 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edytowano 10 marzec 2022

It's not the perfect solution, because you have to assign coupon codes for the wholesale customers through the app. Your wholesale customers can't use "normal" Shopify coupon codes while using this app, which most rewards programs incompatible. (Because most rewards programs create coupon codes when someone redeems their points, but these codes are regular Shopify codes that wholesale customers can't use.) After a lot of experimenting with many apps, we have found a reward program that will work alongside this app - a reward program that uses gift cards instead of coupon codes. It's not the ideal solution for us, but we have adjust and it works fine now. The support always gets back to you within a day and is very helpful, and the app has a lot of features. Overall I'm very happy with it.

Kavella
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
BSS Commerce odpowiedział(a) 24 sierpień 2021

Thank you for your kind words and hope you enjoy our app so far.

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Regards,

Stephanie and BSS Commerce team.

2 czerwiec 2023

Amazing service and customer support. They programmed everything for me. I highly recommend it to every business doing B2B

NIH Supplément
Kanada
9 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 7 czerwiec 2023

Thank you for your kind and generous 5-star rating!

We are delighted that our service and customer support have met your needs and delivered amazing results. We are humbled that you would highly recommend our service to all businesses doing B2B. Your endorsement means the world to us!

Edytowano 7 listopad 2022

I want to give more than five stars thanks to Jonas, Trinh Viet Anh, and Nguyen Ngoc Hai. ...
The reasons why you MUST choose this app:
1. They are REALLY kind, patient, and consideration
2. They provide efficiency support, even if it's only a simple issue from my end
3. This app is easy to install and set all things up.
4. This app has many useful features for a wholesaler. (For example, if you want to set up a customer tier, it's more than that.)
5. The layout is clear, and easy to find what I want
6. My mother tongue language is Mandarin, and the IME works smoothly when I type in Chinese-Traditional
(I've faced issues when I tried to type in Chinese-Traditional on other apps. But this app didn't.)
7. INSTALL IT!!!!!!! It will save a lot of your time. ...
All the best to B2B/Wholesale Solution

知性女人 Femme Elegante
Tajwan
9 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

1 październik 2021

I used this App on our Shop to combine a B2C with a B2B Shop. It worked well! Special thanks to the High-Quality WhatsApp Support to help me find a custom solution for my Problem. (They even changed the App Logic for this solution) -> Thanks to Steph and Madu!

Para Aviation RC
Niemcy
9 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 14 październik 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

21 lipiec 2022

I used this app for 2 projects and I can say it works great. Great technical assistance, fast and accurate with Emma and the technical team (Vu Phi Hung and Duong Thai Huy).

Rondinella E-Catalog
Włochy
9 dni korzystania z aplikacji