BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Recenzje (850)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
Edytowano 2 listopad 2022

This application is very good, it helps me with what I need from b2b issues and problems and login form with the password. I had some problems installing it in my theme but support agent Joy Nguyen and dev expert Nguyen Van Duc helped us to implement it correctly smoothly and now everything is working correctly smoothly and showing the prices as they should be. The response they gave us in support was immediate timely and they identified detected the problem from the beginning. It has been a pleasure working directly with them. Esta aplicación es muy buena, me ayuda en lo que necesito de temas b2b y login con contraseña. Tuve unos inconvenientes al instalarlo en mi tema pero Joy Nguyen y Nguyen Van Duc nos ayudaron para poder implementarlo correctamente y ahora todo está funcionando de forma correcta y mostrando los precios como deben de ser. La respuesta que nos dieron en soporte fue inmediata e identificaron el problema desde el inicio. Ha sido un placer trabajar directamente con ellos.

Perú Latino
Stany Zjednoczone
7 dni korzystania z aplikacji
BSS Commerce B2B odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

10 sierpień 2022

The support team is excellent they took care of our needs even though the app didn't meet our demands but we still appreciate their help.

Olmox
Stany Zjednoczone
7 dni korzystania z aplikacji
4 styczeń 2024

the app is pretty easy to use and customer service was amazing too.

KARAB
Korea Południowa
7 dni korzystania z aplikacji
2 luty 2024

Thanks agent Jolie, She was patient and helped me solve the problem

StarknightMT
SRA Hongkong (Chiny)
7 dni korzystania z aplikacji
10 listopad 2023

Amazing help from Emma!

Organic Blank
Hiszpania
7 dni korzystania z aplikacji
BSS Commerce B2B odpowiedział(a) 13 listopad 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

19 sierpień 2021

BSS Team's Support is awesome, Thanks Emma Cao for your gr8 help and step by step guidance. We are in trial period not yet paid but still they helped just like a premium users so imagine after getting the paid version what will be their after sale service. Thanks Once again for your gr8 Help.
I really appreciate it.

Peel Away Labs
Stany Zjednoczone
7 dni korzystania z aplikacji
BSS Commerce B2B odpowiedział(a) 24 sierpień 2021

A great thanks from Emma and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

20 grudzień 2023

Helpful Support, amazing app, full of useful feature for any B2B business. Highly recommend.

CARESS B2B
Rumunia
7 dni korzystania z aplikacji
BSS Commerce B2B odpowiedział(a) 25 grudzień 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

26 styczeń 2022

Great app! I had a special request in order to make things easier for my wholesaler/dealers, and the team got it done within 48 hours! Great service and highly recommend for companies looking to do wholesale. Super easy, thank you both Leorio and Jonas for all the help!

Rebel Reaper Clothing Company
Stany Zjednoczone
7 dni korzystania z aplikacji
BSS Commerce B2B odpowiedział(a) 15 luty 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

9 czerwiec 2023

Great app that enables us to do a lot of things in our Shopify store. Especially positive was our experience with the support service, they supported us super and helped us with all problems quickly.

saint sass Wholesale
Niemcy
7 dni korzystania z aplikacji
BSS Commerce B2B odpowiedział(a) 15 czerwiec 2023

Thank you so much for your 5 star rating!

We're so glad you've had such a positive experience using our app, as well as with our support service. We appreciate your detailed feedback and your continued support. Thank you!

5 marzec 2024

Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.

Hats By The Hundred
Australia
6 miesięcy korzystania z aplikacji
BSS Commerce B2B odpowiedział(a) 7 marzec 2024

Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.

I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already.

Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme.

Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!