Avaliações (852)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
11 de novembro de 2024

Die App macht genau das, was ich erhofft habe. Besonders das Modul, die VAT Nummer zu prüfen, ist ein Segen. Auch der Support ist extrem zuvorkommend und half bei allen Angelegenheiten. Ich würde diese App definitiv weiterempfehlen

ZACO Technology GmbH
Alemanha
Aproximadamente 2 meses usando o app
25 de setembro de 2024

pros:
1) The support team talks properly to the customer
2) They understand the customer's requirement very well and then give the proper solution.
3) If any issue comes up in the tool then they try their best to resolve it.
4) Customer's query is resolved within 24 hours
5) The tool is easy to configure
6) This tool fulfills the requirements I had.

cons:
1) Customer support is not 24/7
2) There should be something to resolve customer's queries within 24 hours.

Total Liquor
Estados Unidos
1 dia usando o app
BSS Commerce deixou uma resposta 26 de setembro de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

25 de outubro de 2024

Satisfaction ++ pour cette application qui nous permet de gérer au mieux nos tarifs / commandes revendeurs. Nous allons également tester l'interface dédié aux agents. Service client parfait avec une grande réactivité. Un grand merci à Emma et toute l'équipe.

Natif
França
Aproximadamente 1 ano usando o app
22 de outubro de 2024

Super fornøyd med både hjelp og appen! Enkel å bruke!

FruityFriendly
Noruega
Mais de 2 anos usando o app
8 de agosto de 2024

Great product and amazing customer service. They go above and beyond to help you out.

Nandog Pet Gear™ Wholesale
Estados Unidos
Aproximadamente 2 meses usando o app
4 de novembro de 2024

Easy to integrate and great support / guidance. I recommend.

HOSPITALITY FOODS
Estados Unidos
Aproximadamente 1 mês usando o app
21 de agosto de 2024

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

HBM Supplies
Estados Unidos
4 meses usando o app
BSS Commerce deixou uma resposta 23 de agosto de 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

12 de novembro de 2024

Easy to use so far and has all the options I need. I contacted support and they answered my query within seconds. Very happy

Prêt à Prep
Austrália
Aproximadamente 2 horas usando o app
11 de julho de 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

Blooms out of the Box
Países Baixos
9 meses usando o app
BSS Commerce deixou uma resposta 15 de julho de 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

12 de setembro de 2024

Everything works and the supporting team is really helpful!
Thank you to Namyr for helping me out configurate my store!

Made in Japan
Portugal
Aproximadamente 22 horas usando o app