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The team have been brilliant from start to finish. They helped us quickly and effectively.
Many thanks
good customer service, thank you!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.
i have been working in the shopify platform for a few years now, never have i come across customer support like this from an app developer, Emma is fast, efficient and knowledgeable and this seems to radiate through the whole team. The wholesale solutions app just works, i think people will know how important an app "just working" in shopify really is. we run a complex wholesale format and this covers it. i rate this highly.
Thank you for your five-star review!
We are delighted that you were satisfied with the service provided by Emma and our team. Your recognition is very important to us.
I wish you all the best!
The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.
Thank you so much for your 5-star rating!
We are so pleased to hear that the app is living up to your expectations, and that the support team has been accommodating.
We truly value your input and appreciate your support.
Absolutely amazing app, exactly what I needed to create a wholesale account without affecting retail customers. The support from the developers was so quick and easy, they were fast and understood exactly what was required.
App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.
Still new the plugin itself, but it appears to do as it promises. A very seamless way to show customers wholesale prices.
The support, however, is outstanding. If there are any problems they address it right away. And they provide extra help like styling pages, etc. that other companies would charge extra for.
Thank you so much for your 5-star rating!
We really appreciate you taking the time to share your experience with us and we're glad to know that you found our plugin to do as it promises - with a seamless way to show customers wholesale prices. We also really appreciate you mentioning how we have outstanding support and that we provide extra help with in addition to any other problems you may need an extra hand with.
Thanks again!
A lot of time was put into our wishes which we really appreciated, the result was as desired. Thanks Emma!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Top support.
We noticed a problem and it was quickly taken over and neatly resolved.
Very friendly manner and wise. Highly recommended.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!