BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Avaliações (848)

Classificação geral
4,8
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
24 de março de 2023

Joy Nguyen and the technicians Hoang Van Luan, Nguyen Quoc Cuong, Trinh Viet Anh made an outstanding job at ironing out the flaws after my initial installation.

There was a few theme related, a few caused by me and a few others on the way but they made sure to help me fix all of them in a timely manner and even help me integrate with one of their other apps.

The functions are great when its up and running so thank you for having the best support team to make sure it gets up and running!

Koppi Roasters
Suécia
16 dias usando o app
BSS Commerce B2B deixou uma resposta 24 de março de 2023

Thank you for your 5-star rating! We are delighted to hear that our agents were so diligent and detailed in resolving any initial installation flaws for you. Their hard work and dedication is greatly appreciated, as it ensures our clients are able to use all of the great functions our service has to offer. We are grateful for your kind words!

13 de abril de 2023

Great and quick customer service. I've had many customization requests that they have helped me with. The app itself is easy to use and offerers some great features. I highly recommend B2B!

Guardian by Elexa
Estados Unidos
16 dias usando o app
BSS Commerce B2B deixou uma resposta 14 de abril de 2023

Thank you so much for your 5 star rating! We're so happy to hear that our customer service is great and quick and that we've been able to help with your customization requests. We're also glad that you find our app easy to use and enjoy its features. We appreciate your recommendation and thank you for your loyalty and support.

22 de novembro de 2023

We haven't launched our site yet so I can't say how all the functions work, but we are excited to see that. Customer service is excellent, responds promptly and helps resolve any issues.

Optego Vision USA
Estados Unidos
16 dias usando o app
BSS Commerce B2B deixou uma resposta 23 de novembro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

12 de julho de 2023

We use this app for our reseller clients. We are very happy about this solution cause its much easier for our clients to order and also the selling volume of the resellerd get up.

The Support team is super fast and resolves every issue immediately.

Great app

HPN-B2B
Alemanha
16 dias usando o app
BSS Commerce B2B deixou uma resposta 17 de julho de 2023

Thank you for the 5-star rating!

We really appreciate your positive review. We are glad that you find our app easy for your reseller clients to order, and that their selling volume has increased significantly. We are also delighted to hear that the support team is responding quickly to address any issues you may have.

We appreciate your feedback!

18 de setembro de 2023

I recently had the opportunity to experience the customer assistance offered by the June Nguyen. I must commend June for her exemplary service.

From the moment I reached out with my queries to the resolution of my issues, June was prompt, professional, and truly invested in ensuring I had a smooth experience with the app. Her knowledge and patience made the process a breeze. Such dedication to customer satisfaction is rare and highly commendable.

If anyone is looking for a B2B/Wholesale solution on Shopify and values top-tier customer support, I'd wholeheartedly recommend this app.

intermedexp.de
Alemanha
15 dias usando o app
27 de abril de 2022

i had a great support from emma and the technicians (Vu Phi Hung and Cuongnvm); they helped me to configure the app with the goal that i wanted to reach with the app and Emma has been every time very fast to answer me. great service and this app is perfect for a b2b shop.
Ho avuto un grande supporto da emma e dai tecnici (Vu Phi Hung e Cuongnvm); mi hanno aiutato a configurare l'app con l'obiettivo che volevo raggiungere ed Emma è stata sempre molto veloce nel rispondermi alle problematiche che incontravo. ottimo servizio e questa app è perfetta per un negozio b2b. raccomandata se vuoi fare vedere i prezzi per clienti diversi.

easy2love
Itália
15 dias usando o app
BSS Commerce B2B deixou uma resposta 28 de abril de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

16 de fevereiro de 2024

Competent and friendly service

Food Ingredients
Alemanha
15 dias usando o app
11 de junho de 2024

From the start that I installed the app, Emma has helped me with all my questions and problems. Emma even provided some custom adjustments. Nothing goes too far for this app builder. The support is very fast and good. I will recommend everyone to use this app.

By Fay
Países Baixos
15 dias usando o app
BSS Commerce B2B deixou uma resposta 14 de junho de 2024

Thank you so much for your 5-star rating!

We are thrilled to hear that Emma has been able to assist you with all your questions and provide custom adjustments. It's fantastic to know that you find our support fast and good.

We truly appreciate your recommendation to others as well!

Data de edição: 14 de dezembro de 2021

Great app. We use it for our B2B order portal - The EU Tax exemption is not perfect but we were able to find an accounting work around (Germany). The developer support is also very great - Especially (Minh Tri and Cuongnvm) and Emma were able to solve all my problems really quick! I think it's the best B2B App out there. Best,
stilform.com Team

stilform B2B
Alemanha
15 dias usando o app
BSS Commerce B2B deixou uma resposta 15 de dezembro de 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

20 de janeiro de 2024

When I was having problems getting my registration form to appear correctly on my website, I sent a chat message to support and they were about to fix my problem quickly.

Cloudland Coffee Company
Estados Unidos
15 dias usando o app
BSS Commerce B2B deixou uma resposta 21 de janeiro de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!