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Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you our best.
If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
The app is good and also his service team, especially Emma and her technician, have been working to help us for several days and solve the problems we have!! Thanks again~
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
It works great as a B2B tool. It is essentially like Shopify Plus but way cheaper. The support is very responsive but you do have to negotiate the time zone difference as they are in Vietnam. They even edited my theme.liquid so the discount pricing from B2B worked on another price per unit app I have installed. So helpful!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
The app works very well, exactly as it should.
The big take away though is the excellent support team, who were able to resolve a Theme integration issue very fast with very good communication through out.
We needed a wholesale app to complete our shopping experience. After a few small issues getting started, we reached out to support and they fixed everything very quickly. Great customer service which is readily available and always doing their best to resolve anything that comes up.
Thank you for your review!
We are glad to hear that our customer service was able to resolve your issues quickly.
However, leaving a 4-star review means you are not fully satisfied with our the app yet. If you might need any further support, don't hesitate to contact us. We are here to help you at all times.
Hope to see you again soon!
Service has been amazing and I have achieved exactly what I wanted however the cost is quite high. I would also note you may need to subscribe to 2 apps to get the desired outcome. I would recommend this as a BSB app it does seem to be within the same costs as others so based on service alone I can’t fault the fast response
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you more and revise your experience.
If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
BSS support in particular has been fantastic! They're very responsive and eager to help merchants address any problems that arise (shoutout to Jocelyn!).
We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!
Thanks for your 5-star rating!
We are thrilled to hear that our fast assistance and proactive approach helped resolve the issues and implement the modules successfully on your old theme. We're delighted that the app is now running flawlessly.
Thank you for choosing our support service!
The support team has been very helpful so far! It's so nice to pick and choose what features you want as well.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!