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The service and help provided by BSS was prompt and very, very nice. They were very helpful in solving my problem.
Emma, in particular, was very enthusiastic about solving my problem, even when I wasn't online. I'm really happy and grateful to have the application running properly on my website now!
The team have been brilliant from start to finish. They helped us quickly and effectively.
Many thanks
BSS: B2B/Wholesale Solution gives the ability to utilize many of the features that are only available on Shopify Plus. Especially the public API makes it exceptionally good for B2B retailers. You can't find a better alternative!
The usage of the app is quite easy and well documented, but installation isn't as straight forward as on other similar apps. However, BSS Commerce has provided superb support on installing and optimizing the experience on our store. I definitely recommend this and other BSS Commerce's apps!
Super zufrieden. Das Team kümmert sich um die Anliegen und alles wurde so angepasst, wie gewünscht. Funktioniert bis jetzt einwandfrei, sobald man mal die Logik raus hat, wie es funktioniert. Kann ich gerne weiterempfehlen!
Thank you for your 5-star rating!
We're thrilled to hear that our team's attention to your concerns and adjustments have made a positive difference. It's great to know that everything is working perfectly for you.
Your recommendation means a lot to us!
Excellent customer service!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The app works well, and the developers behind it are even better. They have great communication and top-notch support. They are quick and timely with their responses and do everything they can to make sure I feel taken care of as their customer. I look forward to working with them in the future.
I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma.
From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it.
But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before.
What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app.
In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.
App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.
A great app that includes many of B2B features you would want in one place. Joy & the team were fantastic about helping install more complex features on my new website. Including fixing a couple of display bugs incredibly quickly, and great communication too.
Thank you so much for the 5-star rating!
We are so pleased to hear that you enjoyed using our app, and appreciate the positive feedback. We are especially delighted that Joy & the team were able to add the more complex features that you requested in a timely manner.
We are grateful for your kind words and the confidence that you have placed in us.
Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.