Recensioner (836)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 2 mars 2022

After a lot of research landed on this app to offer B2B sales on shopify. So far great experience, there is quite a bit of installation to be done but when it doesn't go right, support team steps up and solves every issue very quickly, very thankful to Emma for her help!

INUA
Belgien
Nästan 2 år användning av appen
BSS Commerce svarade 3 mars 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

17 juni 2022

The B2B wholesale solution from BSS works great and I highly recommend it. However, the integration support and Emma in particular is outstanding. BSS B2B wholesale solution offers so many integration options that I don't want to go into details about the app here. My recommendation is to just try and contact Emma's integration support. Emma supported me in finding solutions in an absolutely perfect way. She works extremely quickly and precisely, is very helpful and patient. Together with the technician and expert Cuongnvm, new solutions were implemented within hours and the entire customizing process took no longer than a few days. My very special thanks to Emma and Cuongnvm. I'm a business owner and not a software integration specialist. As I started the test period I mentioned that there are a lot of details to customize and I didn't have answers for all customizing needs. Emma patiently supported me. I learned quickly through the transparency and precision of Emma Information. Customizing support by Emma also means to get an intensive training. I have never received such extraordinary support.
In some issues, more complex technical adaptations were necessary, which were coordinated extremely quickly and competently between Emma and Cuongnvm from the technical team. This worked perfectly and delightful. So many thanks to both. I am very happy with our B2B & B2C Integration that works perfectly an highly recommend it.

Felslindenhof Naturprodukte
Österrike
Nästan 2 år användning av appen
15 mars 2022

The customer service for this app is amazing. They helped me develop my website to aid in the usage of their app. The experience working with them and customizing the app for my company was very high quality. Their customer service rep. Annie is a true gem.

Ko-ken USA
USA
Nästan 2 år användning av appen
BSS Commerce svarade 21 mars 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

27 mars 2023

I am thrilled to share my wonderful experience with the B2B Wholesale Solution app on Shopify. As an entrepreneur running an online business, it is crucial for me to have reliable and efficient tools to support my operations. B2B Wholesale Solution has been instrumental in streamlining my wholesale transactions and making my business more profitable.

Recently, I encountered a few issues with the app, which had the potential to disrupt my business. However, the customer support team at B2B Wholesale Solution went above and beyond to ensure a seamless resolution of my problems. Their attentiveness and dedication to customer satisfaction are truly commendable.

From the moment I reached out to their customer support, I was treated with respect and professionalism. The team was quick to respond to my queries and concerns, assuring me that they would resolve the issue in no time. It was evident that they valued my business and took my concerns seriously.

I must specifically mention Emma from customer support, who was my primary point of contact throughout this process. She was incredibly patient and attentive, making sure that all my concerns were addressed. Emma's communication skills and problem-solving abilities were exceptional, as she actively listened to my issues and provided clear and concise instructions on how to resolve them.

Furthermore, I'd like to express my gratitude to the two technicians, Nguyen Tien Hau and Nguyen Minh Cuong, who worked tirelessly to identify and fix the problems I was experiencing. Their technical expertise, dedication, and commitment to finding a solution were truly impressive. Not only did they successfully resolve the issues, but they also took the time to explain the cause of the problems and provided helpful advice on preventing similar issues in the future.

The combined efforts of Emma, Nguyen Tien Hau, and Nguyen Minh Cuong made my experience with B2B Wholesale Solution's customer support truly remarkable. Their teamwork and proactive approach instilled confidence in me that I had chosen the right app for my business needs.

In conclusion, I cannot recommend B2B Wholesale Solution highly enough, especially for business owners looking to enhance their wholesale operations on Shopify. The app itself is user-friendly and efficient, and the customer support team is second to none. The outstanding service I received from Emma, Nguyen Tien Hau, and Nguyen Minh Cuong has made me a loyal customer and a strong advocate for the B2B Wholesale Solution app.

If you're in search of an exceptional wholesale solution for your Shopify store, look no further than B2B Wholesale Solution. You'll not only enjoy the benefits of a robust and reliable app, but you'll also have the peace of mind knowing that their top-notch customer support team is always ready to help you succeed.

TYPE S Touring Items
USA
Nästan 2 år användning av appen
BSS Commerce svarade 29 mars 2023

Thank you so much for taking the time to leave a 5-star rating for B2B Wholesale Solution! We appreciate your kind words and are delighted that our app and customer support team exceeded your expectations. We truly value your business and are thrilled to have you as a loyal customer. Thank you again!

Redigerat 13 maj 2022

Väldigt bra och hjälpsam support. Fick superbra hjälp att få igång appen på kort tid av Emma och teknikern Pham Dinh Hai and Vu Phi Hung. Appen gör det den ska! Perfekt för dig som ska sälja b2b och behöver rätt inställningar för ex och inc moms. Very good and helpful support. Got super good help to get the app up and running in a short time by Emma and technician Pham Dinh Hai and Vu Phi Hung. The app does what it is supposed to do, and I am very pleased with the result.

stelladetailsb2b
Sverige
Nästan 2 år användning av appen
BSS Commerce svarade 6 juni 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

31 mars 2023

The app works 100%! we recently had a technical problem after some changes we made on our online store, we contacted customer service! we got a quick response from customer service and the problem was solved quickly!

Thank you: June Nguyen & dev - Phu Dao Van! Thanks for your help!

excellent technical support, this app is recommended!

Thank you again

Felghuset
Norge
Nästan 2 år användning av appen
4 augusti 2022

Excellent customer support, this is the second time I have proposed an update on the code, thanks Jonas for listening to my needs patiently, and Nguyen Ngoc Hai, Cuong NVM two technicals for helping me realize my idea quickly

Honey Play Box
USA
Nästan 2 år användning av appen
Redigerat 10 juni 2022

I received great support from Emma and the technicians (Minh Tri and Minh Dang). They respond quickly to the issues I demand and are sure to solve them.
Emma always responds positively and responds quickly.
I think this service and app is perfect for a BtoB shop. 私はEmmaと技術者 (Minh Tri and Minh Dang) から素晴らしいサポートを受けました。彼らは私が要求する課題に対して迅速に対応し、必ず解決してくれます。
Emmaはいつもポジティブに対応し、レスポンスも早いです。
BtoB向けのshopにはこのサービスとアプリは最適だと思います。

yamatoprotec
Japan
Mer än ett år användning av appen
BSS Commerce svarade 13 juni 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

17 januari 2022

I use this app to set up pricing profiles as well as discounts for specific products by customer. I also use this app to require registration and collect necessary account information up front. The support from the Emma and the development team is fast and they were easy to work with.

Rondo Products
USA
Mer än ett år användning av appen
BSS Commerce svarade 18 januari 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

16 november 2022

Developers Trinh Viet Anh & Nguyen Quoc Cuong as well as Jonas as the support agent were very responsive and helpful in working with us to get the wholesale store set up. We are in GMT+8 and we never had to wait more than a few minutes to get a response from the team. Really appreciate the instant replies and updates, as well as the workable solutions offered. The app itself does the job well and has all of the features that we were looking for. Happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.

Ask & Embla Wholesale
USA
Mer än ett år användning av appen
BSS Commerce svarade 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!