Recensioner (837)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
11 oktober 2023

This app solves all our B2B needs. Thank you for the fast and extensive technical support! Every wish was fulfilled and everything was optimally adapted to our needs. Outstanding customer service! An absolutely recommendable app for every B2B shop, definitely use it!

Lagertechnik Direkt
Tyskland
Mer än ett år användning av appen
BSS Commerce svarade 16 oktober 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

15 augusti 2023

Fast responses with technical support and they use my feedback for adding new features, which is great because they value their customers.

Concept One Pulleys
USA
Mer än ett år användning av appen
BSS Commerce svarade 18 augusti 2023

Thank you so much for your 5 star rating!

We are so glad that you have been satisfied by our fast responses with technical support and that you appreciate that we value our customers' feedback by incorporating new features.

We appreciate your support!

16 februari 2023

If I could give more than 5 stars I would definitely give them more! It is the second time I got help from Jonas and Nguyen Tien Hau and they once more made this an outstanding experience for me. They did not just solve my problem (I couldn't figure out how to switch to the business registration form instead of the Shopify standard registration form), but exceeded my expectations and went one step further and style my contact form for me in the design pattern of the Webshop. I am so blown away by this service. I always recommend them and if I ever struggle I will 100% ask those two to help me.

EcoMedicShop
Österrike
Mer än ett år användning av appen
BSS Commerce svarade 23 februari 2023

Thank you so much for your 5 star rating and positive review! We are so glad that Jonas and Nguyen Tien Hau were able to provide you with an outstanding, helpful experience and an extra step of styling your contact form in the design pattern of your Webshop. We really appreciate your kind words and are so glad you’re recommending us to others. Thanks for choosing us!

10 mars 2023

Quick service, comprehensive team that resolved my issue easily! The team had to style a form for me and they did it in a business day.

WB Practitioner Store
USA
Mer än ett år användning av appen
BSS Commerce svarade 15 mars 2023

Thank you so much for your 5 star rating! We are pleased to hear that our service was quick, our team was comprehensive, and our team was able to easily resolve your issue. We really appreciate you taking the time to recognize our team for styling your form in a single business day! Thank you for your continued support!

29 november 2021

Great options on this app for anyone that's doing B2B and needs a fast solutions for things such as: hiding prices, custom forms etc. Even better support. Been asking a couple of technical questions and they have helped me fast. Really happy with the app. Recommend.

MIEKinvorm Wholesale
Nederländerna
Mer än ett år användning av appen
BSS Commerce svarade 8 december 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

15 juni 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Amoreo
Nederländerna
Mer än ett år användning av appen
Redigerat 16 februari 2022

ユーザー別の価格を実現できる方法がなく、Plusプランにしたとしても現状APIがないようで、ユーザー別価格の自動化がマスト要件でしたので大変助かりました。開発ストアでは無料なのも良心的だと思います。サポートのEmmaと技術者のMinh DangとHoa Anh Duongはいつも問い合わせに迅速に対応してくれます。

yp-ec-ph2-proto
Japan
Mer än ett år användning av appen
BSS Commerce svarade 17 februari 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Redigerat 13 november 2022

I am very grateful to Joy and developer Nguyen Van Duc.
Their support is very correct, fast and professional. Thanks to this support I can use the app with confidence.
Joy's answers are fast and excellent.

yamatoprotec-test
Japan
Mer än ett år användning av appen
10 maj 2023

If you are looking for an application that offers exceptional features and functionality, as well as outstanding customer service, B2B Solution is the place to go. Regardless of the type of request, the support prompt response and resolution has always been outstanding. It is without a doubt a great support.

ICR Shop
Tyskland
Mer än ett år användning av appen
BSS Commerce svarade 10 maj 2023

Thank you so much for your 5-star rating! We are thrilled that you have had such a great experience with B2B Solution and appreciate your kind words about our features, functionality, and customer service. We take great pride in providing exceptional support and are grateful for your feedback!

Redigerat 17 oktober 2022

The support from Joy and Vu Phi Hung were stellar!! They're definitely a very supportive, winning team! They were super fast to answer my questions and come up with solutions to the issues raised. Joy and Vu Phi Hung thank you for the great customer service.

Purpos
USA
Mer än ett år användning av appen
BSS Commerce svarade 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!