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I don’t usually post reviews but with this app I felt I really needed to share our experience. Our store had a few custom requirements and the support has been very quick to respond and implement the desired fixes. I have seen that many app developers refer to excuses like “our app is not designed for this feature” but with BSS Commerce I have only seen willingness to understand and meet customer needs.
Big thanks to dev Hai Pham Dinh who quickly helped me with the customization of the Order form on my Portal. And a thank you to dev Cuong Nguyen Quoc who makes sure the Custom Prices is in sync with the portal.
The B2B/Wholesale Solution app is great for anyone wanting to set up B2B function within their website quickly. Setting up wholesale pricing, custom online forms, hiding prices, etc… This app is an “all-in-one” app with fantastic support. I look forward to growing our business with the B2B/Wholesale app!
Thank you so much for the 5-star rating! We are delighted to hear that our app exceeded your expectations. We greatly appreciate that you took the time to share your experience and your kind words. We are thrilled that our team was able to help you with customizing the order form and custom prices. We thank you again for your invaluable feedback and look forward to helping you grow your business with our B2B/Wholesale app!
Support is Great. Sorts all issues.
The team at BSS Commerce have been the absolute best at helping us get set up with our new B2B store functionalities. Their apps are quite comprehensive but they are always on hand to assist in customizing the look of their widgets, any questions or concerns you might have and of course the app set up itself if anything seems a bit too tricky.
They are very responsive and friendly, which is why we will always choose them over others on the market.
Thanks for being there for us guys!
EL & aA
Thank you so much for your 5-star rating!
We are so pleased that you have been satisfied with the services provided by BSS Commerce and all the help they have given to you. We are committed to providing excellent service and being there for our customers. We are always grateful to hear how happy our customers are, and your kind words mean a lot to us.
Thanks again!
The service and help provided by BSS was prompt and very, very nice. They were very helpful in solving my problem.
Emma, in particular, was very enthusiastic about solving my problem, even when I wasn't online. I'm really happy and grateful to have the application running properly on my website now!
The Customer Service is very good, I would like to thank Madu and Jonas for the Amazing job and the support they gave me.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
App provides us with the functionality we require. The support team are incredibly helpful and any issues or queries are resolved in a timely manner.
Application efficace. Support réactif. Une bonne alternative pour éviter de prendre Shopify Plus. Je recommande.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I can totally recommend! Very good App with lots of features. Perfect for creating a customized experience for our customer. Moreover the Support is very kind and helpful, all our problems have been solved within 24 hours. A special thanks to the team of Hoa Xuan Duong, Nguyen Van Dong, Vu Phi Hung and Jonas who helped us setting everything up.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Having used a slow invoice/email process for wholesale through shopify for 2 years, this has been a great alternative to have on our shopify store. Only wish this option had a slightly higher tier which includes the hide/lock price option (paying for two separate apps requires ongoing wholesale sales to justify) but it streamlines everything into one store.
With this setup, I don't need a second site, spending more time keeping tabs on stock across both sites, which can't be easily synced. Overall, the team is great and they produced exactly what I was looking for in a short period of time. Emma and her team constantly checked in to make sure everything was to the standard / UI / UX I was looking for. Not cheap for a small shop, but invaluable when it comes to the overall function and flow from the back-end.
Thank you so much for your kind review and for giving us a 5-star rating!
We are so happy to hear that our product has been a great alternative to your wholesale process and has streamlined things into one store. We're glad to hear that our team worked hard to provide you with exactly what you were looking for in a short period of time. We are grateful that you have found our services invaluable and acknowledge that they are not cheap for a small shop.
We appreciate your kind words and thank you for such a positive review.
I like this app, and support is brilliant. Thank You!
Thank you so much for your 5-star rating! We are so glad that you find the software good and that the support team is responsive and helpful. We really appreciate your feedback!