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I wanted to take a moment to express my heartfelt thanks to Joy Nguyen, your amazing support agent, who made my experience with your app a truly pleasant one. Joy went above and beyond to ensure that all my queries and concerns were resolved promptly and effectively.
She was always friendly, approachable and patient, and took the time to understand my concerns and answer my questions in a clear and concise manner. Her expertise on the CSV file of custom price and other app features was truly impressive, and she went out of her way to make sure that I was satisfied with the solutions provided. I would also like to commend the rest of the BSS team for providing exceptional customer support. You have created a culture of excellence that is reflected in the way your team conducts itself, and this is something that should be celebrated and acknowledged. Overall, I am extremely pleased with the quality of support that I received from Joy and the Wholesale Solution team. I am confident that I made the right choice in choosing your app, and I will definitely recommend it to others who are looking for a reliable and user-friendly solution. Thank you again for everything, and please extend my gratitude to Joy and the rest of your team. I will definitely come to ask you again if I have further questions or concerns.
Thank you so much for your kind words and your 5 star rating! We truly appreciate your feedback and are very happy that our agent was able to help you resolve your issues and answer your questions in a prompt and efficient manner. We take pride in providing the highest quality of customer service and it's great to see that reflected in your positive experience. We are grateful for your recommendation and look forward to welcoming you back if you need any further assistance in the future.
the app is very useful for wholeseller need and works fine for all kind of wholeseller requirement even you want to create multi tier prices, it works smooth.
also i got extreme support from the support team from configuration to setup.
really appreciate.
Thank you so much for using our two apps.
Please enjoy them now and let us at sales@bsscommerce.com or Whatsapp number (+84)987602961 if you need our support.
Cheers!
multifunctional app for me , useful , but a little slow ,hope you could improve the speed .
Customer service Annie is very patient and helpful , solve my problem , after use , maybe more problems , hope I can talk to you again
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
One of the best app for custom pricing! Great support, really helpful.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Josephine and Trinh Viet Anh has helped us getting the form setup it was nice working with them as they understood the issue and resolved it in no time. Thank you guys for all your help and support.
App installation was not so easy due to other 3rd party apps, a lot of custom programming was needed, but the result was great, the app works as expected. Support team was helpful. Many thanks.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We built our Shopify wholesale shop with the App and were beyond happy with its usability as well as the very responsive and helpful customer service. We can highly recommend using it.
Thank you for the 5 star rating! We're so pleased to hear that our Shopify app was both easy to use and that our customer service was responsive and helpful. We appreciate your recommendation and are glad that you're satisfied with our app!
I needed help customizing my theme with a new price rule and the B2B/Wholesale support team helped me very quickly and very well. I'm really extremely satisfied with the service and the product! Thank you Jocelyn and team!
Good customer support overall, with the best app in market. Used app for my store and must recommended for any wholesale store owner.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Annie was able to help me in the best way to verify the installation of the application. The service is very professional and responsive. Thank you
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!