BSS B2B & Wholesale Solution
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
Recensioner (846)
Förfina
-
Efter omdömen
Thanks to their customer support this app works great for us. I really appreciate June and co. direct and quick responses. :)
Thank you so much for your 5-star rating!
We are delighted that our agents' direct and quick responses are making our app work great for you.
We appreciate your kind words!
I needed a solution for my e-commerce shop to launch our wholesale program and this app did everything I needed and more. It was a serious game changer that allowed us to grow our wholesale business quickly and profitably. It has even given us solutions for other customer segments as we have grown. The most important thing, however, was the amazing, ongoing and seamless support by this team. Without them, we would have been lost. We would absolutely recommend the BSS:B2B/Wholesale Solution app and remain grateful to have their help as we continue to grow our business.
Thank you for your 5-star rating and kind words!
We are thrilled to hear that our app has been a game changer for your e-commerce shop. It's wonderful to know that it helped you grow your wholesale business quickly and profitably, as well as provided solutions for other customer segments. We truly appreciate your recommendation and are here to support you as your business continues to thrive.
Thank you for choosing our app!
The application performs all the promised functions perfectly. Additionally, I would like to say about the support; manager Jolie is always in touch and ready to help.
The app works well, and the developers behind it are even better. They have great communication and top-notch support. They are quick and timely with their responses and do everything they can to make sure I feel taken care of as their customer. I look forward to working with them in the future.
Annie Tran was very helpful with us getting our Wholesale site ready to go live. She was quick to respond to the errors I was having and found us a solution.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The team at BSS have been incredibly helpful at ensuring this app integrates effectively with out website, and the app itself works great.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Das Support-Team ist sehr bemüht und arbeitet wirklich intensiv daran, eine rasche Lösung für ein Problem zu finden. In meinem Fall wurde ich von Emma und Riley betreut, und ich kann mich nur wiederholen und sagen, dass alles ganz wunderbar funktioniert hat und ich mit dem Support und der raschen Hilfestellung sehr zufrieden bin.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I am happy with this app and it's customer support. App team members - Joy, Jonas and Emma, answers very quickly with possible solution. I am grateful.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Customer Service rating: 5 stars
Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have.
Joy and Jena have been so nice and helpful!
App Review: 3 stars
This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration.
The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.
Hi team,
Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet.
"EVERYTHING needs to be installed by the dev team."
=> Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts.
"The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well."
=> Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests.
Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app.
If you need any further support, don't hesitate to contact us at support-sbc@bsscommerce.com or via our Live Chat from our apps.
We did a major customization for our wholesale side of the website and it was thanks to this app and its support, especially to Emma and Leorio. They both are great and able to give us the customization we need based on the requirements we gave them. Although we are in two different time zones - 12 hours apart, they will get back to me the very next day.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!