Recensioner (707)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
2 mars 2023

Just got the app set up with a huge thanks to Jolie Nguyen and Le Trung Dong. So far it's doing exactly what it advertises, intuitive to use I didn't have to watch any tutorial to understand how to create rules. If you do need help the support team is very quick.

I'll report back if anything changes as we roll out our wholesale program but so far so great.

Circuit Demon
USA
25 dagar användning av appen
BSS Commerce svarade 3 mars 2023

Thank you for your 5 star review! We are so pleased to hear that you found the setup intuitive and were able to get it up and running with the help of Jolie and Le Trung. We are thrilled the program is meeting your expectations and will report back should anything change. Your kind words are greatly appreciated!

Redigerat 26 januari 2024

Gute B2B App, die unsere Anforderungen komplett erfüllt. Das Support ist auch super und hat uns schnell geholfen, ein Problem zu lösen. Vielen Dank!

Aus Gnade
Tyskland
Ungefär 2 år användning av appen
8 mars 2023

Big thank you to Emma C and the tech Hoang Van Luan, I recently upgraded my theme and needed some assitance in getting the app to work correctly. I made a support ticket and received a response very quick!

They both ensured that all of the features needed for my website were installed and worked correctly. The Tax Incl/Excl Display, Wholesale Registration, Custom Pricing & Order Limits all allow me to run my website efficiently. Order Limits is great for limiting the amount of products a customer can purchase or for creating a minimum order. I also found that in my use case I set a list of products to “Maximum Order Amount = 0” and apply to specific customer tags. This way I can limit certain customers from being able to purchase certain products. Which is great if you have products only available to specific customers e.g. wholesale vs normal.

There are plenty of other features I see myself using in the future such as the shipping rate. So I can exclude customers with business courier account from shipping fees allowing them to be charged the exact amount to there account. Overall I am very happy with the app itself and the customer support I received from Emma and Hoang. If it weren’t for them I don’t know where I’d be! Amazing overall service.

MYOG UK
Storbritannien
25 dagar användning av appen
BSS Commerce svarade 9 mars 2023

Thank you so much for your kind 5-star review! We are delighted to hear that you are so pleased with the Tech guy Hoang Van Luan and our support agent Emma C as well as the features of our app that allowed you to configure your website efficiently. Appreciate a lot for giving us this chance to serve you and we really appreciate your kind words. Thank you for the recommending our app and we look forward to assisting you even better in the future.

Redigerat 19 mars 2024

We use this app to help our wholesale customers have a seamless experience with price breaks and custom pricing. We also use the custom registration form, and the auto-tag rules. The app has a ton of flexibility and customizations, so I am planning to use it in more ways in the future. There were several spaces where the app and the new theme we had installed were not working properly together. Emma C. and her team were diligent and extremely responsive in helping us fix all of the errors. Not only were they responsive and diligent, but they worked with us in a way that invited questions and made sure that they were really understanding our needs. The customer service was top-notch.

Provisions Co-op Wholesale
USA
Ungefär 2 år användning av appen
BSS Commerce svarade 13 april 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

18 maj 2023

B2B/Wholesale app is a great app to use for you wholesale store setup. Very easy to use. Support has always been helpful and very accommodating even with special requests. Highly recommended.

My Little Giggles
Australien
23 dagar användning av appen
BSS Commerce svarade 22 maj 2023

Thank you so much for your 5-star rating and the kind words about our B2B/Wholesale App!

We're so happy that you found the app easy to use and that our support team was accommodating to your requests. We appreciate your support and kind words.

2 mars 2023

We have been using this app from the beginning of the launch of our website and i have to say that i am very happy with this choice, by far the most complete and the team is really easy to join by chat. Thanks so much to June Nguyen and dev Cuong Nguyen Quoc and Hoang Van Luan they help us a lot and understand very well our needs which allow us to be stronger in our development. We are not using all the options that they have but we will soon because so far everything works GREAT !

Misencil
Frankrike
23 dagar användning av appen
BSS Commerce svarade 3 mars 2023

Thank you for your 5-star rating! We are delighted to hear that you have been satisfied with our app from the beginning, and that the developers have been so helpful in working with you and understanding your needs. We are so glad that everything is working great for you, and thank you for your ongoing support.

1 december 2022

Thanks to June Nguyen, AnhTV, and Cuong NQ for their professional, courteous, and timely assistance. So far, we're pleased with the app, especially the customer support. June's response time and patience in helping us fit the app's functionality to our specific needs are much appreciated. The quick and helpful support certainly made setting up the app much more straightforward. Thanks again to your whole team for their continued support and thoughtful communication.

Wholesale Daybreak Seaweed
USA
23 dagar användning av appen
BSS Commerce svarade 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

23 februari 2023

Jena Nguyen and Bui Thanh Phong really went the extra mile to ensure we were looked after creating our B2B section of the shopify site. They were quick to reply, and even stepped in to help us work the back end spreadsheet so our difficulties were resolved. Very friendly and helpful service throughout and if I have any problems in the future, I know Jena is going to be there for me - our store is a really key part to our business growth and having a reliable part of the team like these two is invaluable. Thanks guys!

i-Blason UK
Storbritannien
23 dagar användning av appen
BSS Commerce svarade 23 februari 2023

Thank you so much for your 5 star rating! We are glad to hear that Jena Nguyen and Bui Thanh Phong provided excellent service and went the extra mile to help you. Having a reliable team member like them is invaluable and we are very glad you appreciate their help. Thank you again for your kind feedback.

Redigerat 30 september 2022

This app is amazing and has so many features included - the support team are super helpful and get back to you very quickly. Josephine has been great and was able to assist us with making some changes to our sign up form, her communication was very prompt and the changes were made exactly how we wanted thanks to Nguyen Van Dong. I would recommend this app to everyone!

JEWELLERY DROPSHIP
Storbritannien
Nästan 2 år användning av appen
23 juni 2022

The app has a lot of great features and functions that are needed or basics for your B2B business. We are currently setting up the website and the app itself and the whole team of BSS is super helpful, friendly and fast. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result. Also a shout out to Jonas that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (especially Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang) - thanks guys!

Dudes Factory B2B
Tyskland
Nästan 2 år användning av appen