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Very helpful and efficient when I have had queries and issues in using the app. I would recommend...
Very good app, it meets all my needs. Excellent customer support, especially Joy and Hoang Van Luan, they have been extremely helpful to me. 5/5 stars!
Great app and excellent support. We had the app up&running in now time! We would recommend this app and other apps from BSS commerce to anyone.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Das Support-Team ist sehr bemüht und arbeitet wirklich intensiv daran, eine rasche Lösung für ein Problem zu finden. In meinem Fall wurde ich von Emma und Riley betreut, und ich kann mich nur wiederholen und sagen, dass alles ganz wunderbar funktioniert hat und ich mit dem Support und der raschen Hilfestellung sehr zufrieden bin.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I worked with an agent called Emma and she was so helpful and resolved all the issues I raised. She even worked beyond her closing hours to urgently respond to my queries.
She promised to get in touch the following day and she did. She also stayed to ensure all my issues were resolved while also providing guidance on things I needed to change to see value.
Thank you so much for your 5 star rating!
We appreciate your wonderful feedback about our agent. It is so great to hear that your experience with her was so positive and that she went above and beyond to make sure your needs were met. We are so happy that the agent was able to resolve all the issues you raised and provide you with the guidance that you needed.
Thanks again for your supportive review!
Definitivamente un soporte técnico excelente. En especial mención a Joy Nguyen como ayuda en atención al cliente y a Nguyen Tien Hay como desarrollador. Ambos me han ayudado mucho y de manera muy ágil y rápida sobre el problema presentado en la app (no podía aprobar a un cliente y por lo tanto no podía registrarse correctamente)
En cuanto a la app B2B /Wholesale Solution, comentar que es sencilla de utilizar e intuitiva, pero si no te aclaras, no te preocupes porque puedes contactar siempre con el equipo técnico que estará dispuesto a ayudarte lo mejor posible.
Muchísimas gracias por tu valoración de 5 estrellas y tus calurosos comentarios sobre nuestro excelente soporte técnico. Estamos muy complacidos de saber que en concreto, nuestros empleados de atención al cliente Joy Nguyen y el desarrollador Nguyen Tien Hay han sido de gran ayuda para resolver tu problema. También estamos encantados de que hayas disfrutado de la facilidad de uso y la intuitividad de la app B2B / Wholesale Solution. Prometemos que siempre estaremos a tu disposición para ayudarte y responder tus preguntas de la mejor manera posible.
Die App hat alle Funktionen, die man für einen B2B-Shop braucht und wenn man etwas spezielles braucht oder ein Anliegen hat, ist der Support schnell und kompetent für die Anliegen da. Vielen Dank speziell an die Developer Hoang Van Luan und Pham Dinh Hai und an meine Betreuerin Joy Nguyen für euren Support - ihr wart eine große Hilfe!
The application is easy to use, had issues with installation of prices but Jolie Nguyen and Hoang Van Luan helped us with the fixes and quickly fixed the problem. Excellent customer services with a talented developer team
Thank you so much for your 5 star rating! We are glad to hear that you had a great experience with our application and customer service. We especially appreciate that you had such great help from our support agents! Thank you again for your feedback.
Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app, with loads of amazing features worth using!
Thank you so much for your 5-star rating!
We're so glad to hear that our customer support was so nice and that all of your requests were fulfilled with good communication. It's great to hear that you think our app has loads of amazing features worth using!
We appreciate your feedback.
Fantastic customer service and quick to look into all issues, highly recommend. Thank you Steph and Dimitri!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!