Recensioner (839)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
23 mars 2023

Thank you to Emma and the technicians (Nguyen Ngoc Hai and Trinh Viet Anh) for addressing our website issues. Very easy to contact Emma via email, and they acted quickly to get the website working properly. Many thanks.

Rudy Project UK
Storbritannien
8 månader användning av appen
BSS Commerce svarade 24 mars 2023

Thank you for your wonderful 5 star rating! We really appreciate your feedback regarding our technicians' quick response and ability to address your website issues. We're delighted to know that it was easy for you to be in contact with us. We are grateful for your support!

30 maj 2023

I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!

Absinthia's Bottled Spirits
USA
8 månader användning av appen
BSS Commerce svarade 7 juni 2023

Thank you so much for your 5 star rating!

We are thrilled that our customer service team was able to provide you with the help needed to easily set up your wholesale order form. We appreciate that you found them to be responsive and that everything is working as you expected.

10 augusti 2023

Great solutions for B2B wholesale and excellent customer support! Always reply and fix the issues in seconds. Kindly recommended!

Koda
USA
8 månader användning av appen
BSS Commerce svarade 18 augusti 2023

Thank you so much for your 5 star rating! We are so glad that you appreciate our great solutions for B2B wholesale and excellent customer support.

It truly means a lot to us. Thank you again!

19 oktober 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Olibanum retail
Frankrike
8 månader användning av appen
10 november 2023

Das Tool funktioniert super. Zu Beginn muss viel programmiert werden. Der Support hilft einem aber sehr schnell und erledigt für einen die schwierigen Integrationen auf der Website.

Wir sind sehr zufrieden und können unseren Geschäftskunden nun ein separaten Zugang mit Händlerkonditionen präsentieren

YourScooter: Dein E-Scooter Zubehör & Ersatzteile Shop
Tyskland
7 månader användning av appen
BSS Commerce svarade 13 november 2023

Thank you for your 5 star rating!

We are pleased to hear that the tool works great and that our support team was able to quickly take care of the difficult integrations on the website.

We're glad you are able to present your business customers with separate access with dealer conditions.

Redigerat 16 februari 2023

Definitely a helpful company. I haven't done crazy great yet, however the platform is easy and self guiding. No app is easy and if they sell it to be easy, they are lying. All apps take time to get used to and set up best, however the team here helped me like 50 times by now bc I reach out so much with questions. I recommend to give it a try if you are needing a WH option.

We sell 4-5 Million a year, so definitely good choice for a small business like us. I have been working with June Nguyen as your supporter and the dev guys were named Khanh Nguyen Dinh and Phong Bui Thanh. Ask for them. Good people.

Combat Iron Apparel
USA
8 månader användning av appen
BSS Commerce svarade 23 februari 2023

Thank you so much for your 5 star rating! It's inspiring for us to read all the great things you had to say about the platform and team members. We appreciate you taking the time to share your review, and we're thrilled that you think our company is helpful and that you would recommend us. Your kind words are truly motivating.

10 maj 2022

Superb customer support from Emma. It's always easy to get advice when I need and her tutorials have been extremely useful in helping me set up our B2B Wholesale Page. This app is great for a B2B business and we’re very excited to launch!

Stand4 Socks
Storbritannien
8 månader användning av appen
BSS Commerce svarade 6 juni 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

29 april 2022

This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix.
I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.

GroomUs.dk
Danmark
8 månader användning av appen
BSS Commerce svarade 6 juni 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

11 december 2020

Merci pour votre aide, ainsi que pour votre patience. Grace à vous le problème a été résolu. Merci beaucoup Team Kaszer

kaszer
Frankrike
7 månader användning av appen
27 mars 2023

First thing to say is the team support, exellent work to June Nguyen - my representative. See keep me in touch very well.
And for the app, this is the B2B app that we need. B2B/Wholesale Solution app is excellent for stores targeting B2B & B2C customers. B2B/Wholesale app is customizable with fast and dedicated support. I promise you that you will not be disappointed when working with the BSS Commerce team. There is some incompatibility that we are facing with the collection pages and product pages but the team has done an amazing job on these pages. Big thank to dev Anh Duc Tran and Bui Thanh Phong who quickly solved the problem. I have problem with the Order Limits warning from our side but June Nguyen and the team has provide a great alternative solution for us. Good job!

Legend Stuff
Frankrike
7 månader användning av appen
BSS Commerce svarade 29 mars 2023

Thank you so much for your 5 star rating! We appreciate you taking the time to share your experience working with us. We are thrilled to hear that our B2B/Wholesale Solution app has been beneficial for your store and that our team members have provided you with excellent customer service and support. We are thankful for your kind words and that you find the app customizable with fast, dedicated support. We will continue to strive to provide you with the best service.