BSS: B2B & Wholesale Solution

outstanding customer service

I have found this app really easy to use and a great solution compared to the Shopify upgrade.

We have used the wholesale registration form which is really helpful as we are a business who sells B2B and B2C so required the 2 different sections. We are also able to manually approve wholesale users which is what we prefer.

We have used the Custom Pricing rules to upload our different pricing tiers for different users which has been a great solution for our requirements.

Every time I have needed assistance the technical team have assisted me quickly and followed up to ensure I have been able to set everything up as required. Thank you to the technical team (Nguyen Quoc Cuong, Nguyen Ngoc Hai, Nguyen Van Huan) who have all worked really hard in providing me very fast support, and Jonas who has been contacting me promptly via email to assist me.

We strongly recommend the app. The functions of the app are well structured and clear. At the beginning we had some issues with the setup. But the support consisting of Joy Nguyen (our contact person), and the developers Mai Van Quy and Nguyen Ngoc Hai helped us within a very short time. They were very friendly, kind and very helpful.
We are sure that the support team will continue to help us so well in the future. Thus, minor issues will be fixed and solved in the minimum amount of time. This is how we expect a professional support to be. Please keep up the good work!

Emma was fantastic and I had my problem sorted out very quickly. Cheers to the whole team! The app itself is really helps our business.

The support team is super helpful, friendly and also manages to solve any problems that occur with the implementation of other apps.
Definitely recommended!

B2B Wholesale Solution has been an affordable and easy solution for us to offer exactly what we needed for our wholesale customers. It has a great range of features. None of the features have been complicated to install just a little lengthy if you do do not want to go out to the top package in terms of customer pricing but understand the app structure and think it is good value for the features.
Customer service has been fantastic. Quick, polite and efficient and have fixed all the issues we have had with install very efficiently. Shout out to Jonas and the tech team Hoa Xuan Duong & Nguyen Dinh Khanh who have helped us with several problems.
Would Recommend the app for any small company looking to open B2B up on their Shopify page.

We have used these two apps to set up our website into a website for my groups of customers, as well as a group-protected B2B Wholesale page where my wholesale clients can create personalized accounts (students, patients, and practitioners) and purchase at the wholesale prices they are accustomed too! - The process was very simple as the help and assistance is impeccable, in my case, June Nguyen was very attentive and exceeded my expectations on all fronts when requesting if certain things could be done on the website and she had them created and running as quickly as she can. She has been followed me and my store for about 2 months before we live the store. And I must say the tech team - Hai Pham Dinh, Cuong Nguyen Quoc, Luan Hoang Van, and Cuong Cao Xuan have done an amazing job when they make some changes to the code in my theme so the store and the app can run perfectly with each other. We are using both B2B/Wholesale Solution and B2B Login and Hide price app and we love it. Contact the team and they will help you with all dedication. Thank you team! Great works.

Bss Commerce's customer service representative Emma provided quick and very helpful service. They integrated their system into our Shopfy theme really quickly and there are no bugs. I am really happy with the service they provided. I would recommend their services to others!

I needed an app to create a professional section of my website, where certain customers could apply, get approved by my team, and then have access to special prices after logging in. After a lot of research, and some emails with the BSSCommerce developers and salespeople and others, I installed B2B/Wholesale Solution, and B2B/Login & Lock Pages. It has been going great. The apps do exactly what I need, and the support I get when needed is very prompt and knowledgeable. They have even met with me and shared a screen at one point to help had it set up properly to my customized needs, including to figure out what subscription tier I needed to keep my subscription only to the level necessary. Thanks so much to Joy, and Jonas - the support team, and the dev guys - Trinh Viet Anh, Nguyen Quoc Cuong! highly recommend BSS Commerce apps for your shopify store!

Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.